Investor Reporting Supervisor
About The Position
The Investor Reporting Supervisor is responsible for the overall Investor Reporting function for assigned investor groups and for assigning workflow and staffing to meet monthly contractual requirements. The role handles escalated Investor Accounting issues to ensure accounts are balanced and compliant, and works on moderate to complex reporting projects, preparing and reviewing financial papers, schedules, and reports related to loan servicing. The position also supervises and develops staff, communicates regularly with investors, oversees reporting and cash remittances, and leads projects to improve reporting processes and compliance.
Requirements
- High school diploma or equivalent work experience.
- Five or more years of related experience in investor accounting and reporting.
- One or more years of team lead or supervisory experience.
Nice To Haves
- Bachelor’s degree in a related field preferred.
Responsibilities
- Review monthly reports and remittances for accuracy and submit them to the parties designated by agreement within required deadlines.
- Monitor assignments to ensure investor and trustee deadlines are met.
- Work with staff to resolve trust reporting issues, enforce policies, and ensure timely resolution of compliance issues.
- Prepare complex reports and independently determine how to present data to meet requirements.
- Assist with management responsibilities, including hiring and training employees; planning, assigning, and directing work; monitoring performance; rewarding and disciplining employees; addressing complaints; and resolving problems.
- Communicate regularly with investors regarding reporting and cash remittances.
- Set up systems for new investors or blocks based on pooling and servicing agreements.
- Balance interim cash, borrower suspense, and unapplied funds, and ensure funds are received from the prior servicer before boarding.
- Provide general support for special projects by supplying information and resolving issues.
- Lead special projects, conduct research, provide information, and identify possible solutions.
- Review and recommend policy and procedure changes to improve processes.
- Train and mentor lower-level staff to support compliance and staff development.
- Review pooling and servicing agreements for new deals and request bank accounts based on agreement information.
- Develop processes and documentation to support smooth transitions to analysts.
- Work with analysts to identify more efficient and simplified reporting and reconciliation methods.
- Participate in interviews and provide feedback for staff performance reviews.
- Perform other duties and projects as assigned.
Benefits
- Comprehensive healthcare plans for employees and their families.
- Discretionary 401(k) match of 50% of the first 4% of pay contributed.
- Fitness, restaurant, retail, and other discounts through the employee portal.
- Customized training programs to support career advancement.
- Employee referral bonuses.
- Educational reimbursement.
- Carrington Charitable Foundation community contributions and fundraising efforts.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
