INVESTIGATOR 2

Arizona Department of Administration•Phoenix, AZ

5d•$42,125 - $46,806

About The Position

The Department of Economic Security (DES) is hiring an Investigator 2 for the Office of Inspector General (OIG). The position’s primary duty is to conduct preliminary desktop investigations of benefit-fraud allegations received through Department referrals, complaints from other agencies, and written or hotline communications from the public. The investigator reviews requests against criteria established by OIG OSI and applicable federally or state-funded public assistance programs, independently assesses allegations, determines whether to pursue or discontinue investigative efforts, researches and analyzes information from confidential and sensitive sources, and assigns qualifying cases to statewide field investigators. The role also oversees scanning Reports of Investigation into OnBase and retaining confidential investigative files according to the DES Records Retention Schedule. It includes administrative support for statewide OSI units, such as processing subpoenas and monitoring inventory, as well as attending staff meetings and assisting with projects. In-state travel is required based on the needs of the position and agency. State of Arizona remote work may be available as a management option; all work, including remote work, must be performed within Arizona.

Requirements

Knowledge of public assistance eligibility policy and/or criminal offenses under federal, state, and local statutes and Administrative Code.
Knowledge of evidence and information preservation.
Knowledge of the assigned agency's authority, principles, practices, and available information-gathering systems.
Knowledge of Microsoft Office programs.
Ability to maintain composure and work effectively under stressful conditions.
Skill in analyzing and accessing information.
Skill in collecting and preserving evidence and information.
Ability to preserve the confidentiality and integrity of gathered information.
Computer skills in Microsoft Office programs.
Ability to interpret and apply federal, state, and local laws, rules, codes, and regulations.
Ability to make sound independent decisions based on available information and establish an appropriate course of action.
Ability to communicate effectively and accurately orally and in writing.
Ability to prioritize tasks to meet deadlines and perform detailed work with a high degree of accuracy.
Ability to travel within Arizona.
A current, valid, class-appropriate driver’s license is required for employees operating a motor vehicle on State business; required training and driver-record checks must be completed, and acceptable driving records maintained.
Successfully pass background and reference checks; employment is contingent on completion of the checks and the agency's ability to reasonably accommodate any restrictions.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), as required for newly hired State employees.
Employees who may have contact with children or vulnerable adults must apply for and show proof of receipt of a valid fingerprint clearance card, or provide documentation of the application.
Obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain it throughout the assignment.

Nice To Haves

Background or experience with investigations, research, records management, and/or case management.

Responsibilities

Conduct preliminary investigations and evaluate allegations of benefit fraud received through Department referrals, complaints from other agencies, and written or hotline communications from the public.
Review requests for fraud investigations against OSI and applicable federal or state public assistance program criteria.
Independently assess the validity of allegations and decide whether to focus investigative efforts or cease them.
Research, identify, select, and analyze documents and information from confidential and sensitive databases and sources.
Assign qualifying cases to OIG OSI field investigators throughout Arizona for further investigation.
Oversee scanning Reports of Investigation into OnBase and retain copies of reports and related documents in accordance with the DES Records Retention Schedule.
Provide administrative support to statewide OSI units, including processing subpoenas and monitoring and maintaining inventory.
Attend staff meetings, assist OIG OSI colleagues with projects, and perform other duties as assigned.
Travel within Arizona as required by the position and agency.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System and long-term disability plans.
10 paid holidays per year.
Vacation accrual of 4.00 hours bi-weekly for the first three years.
Paid parental leave of up to 12 weeks per year for a newborn or newly placed foster or adopted child (pilot program).
Sick time accrual of 3.70 hours bi-weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules to support work/life balance.
Optional full-time or part-time remote work schedule, subject to management discretion and agency remote-work policies.