Investigator 2

Arizona Department of Administration•Phoenix, AZ

About The Position

The Arizona Department of Economic Security (DES) is hiring an Investigator 2 for its Office of Inspector General (OIG). The position’s primary responsibility is conducting preliminary desktop investigations of allegations of benefit fraud received through Department referrals, other agencies, and public communications, including written reports and hotline calls. The investigator reviews referrals against OIG OSI and applicable public assistance program criteria, makes independent decisions about the validity and focus of allegations, researches and analyzes information from confidential and sensitive sources, and assigns qualifying cases to statewide field investigators for further investigation. The position also oversees scanning Reports of Investigation and related documents into the OnBase electronic filing system and retaining confidential case files according to the DES Records Retention Schedule. Additional duties include processing subpoenas, monitoring and maintaining inventory, providing administrative support to OSI units statewide, attending staff meetings, and assisting with projects. In-state travel is required based on agency and position needs. Remote work may be available as a management option, but work must be performed within Arizona.

Requirements

Knowledge of public assistance eligibility policy and/or criminal offenses under federal, state, and local statutes and Administrative Code.
Knowledge of evidence and information preservation.
Knowledge of principles and practices related to the agency's authority and available information-gathering systems.
Knowledge of Microsoft Office programs.
Ability to maintain composure and work effectively under stressful conditions.
Ability to analyze and access information, and collect and preserve evidence and information.
Ability to preserve the confidentiality and integrity of gathered information.
Ability to interpret and apply federal, state, and local laws, rules, codes, and regulations.
Ability to make sound independent decisions based on available information and establish an appropriate course of action.
Ability to communicate effectively and accurately, orally and in writing.
Ability to prioritize tasks to meet deadlines and perform detailed work with a high degree of accuracy.
In-state travel is required. Employees operating a motor vehicle on state business must possess and retain a current, valid class-appropriate driver's license, complete required training, and meet driving record requirements.
Successfully pass background and reference checks; employment is contingent on completion of the process and the agency's ability to reasonably accommodate restrictions.
Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Employees who may have contact with children or vulnerable adults must apply for and show proof of receipt of a valid fingerprint clearance card, or provide documentation of an application for one.
Obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain it throughout the assignment with the unit.

Nice To Haves

Background or experience with investigations, research, records management, and/or case management is desired.

Responsibilities

Conduct preliminary investigations and evaluate allegations of benefit fraud received through Department referrals, other agencies, and public written or hotline communications.
Review investigation requests against OIG OSI and applicable federal or state public assistance program criteria.
Independently assess allegation validity and determine whether to pursue, accelerate, or cease investigative efforts.
Research, identify, select, and analyze documents and information from confidential and sensitive databases and sources.
Assign qualifying cases to OIG OSI field investigators throughout Arizona for further investigation.
Oversee scanning Reports of Investigation into OnBase and retain reports and related documents according to the DES Records Retention Schedule.
Provide administrative support to OSI units statewide, including processing subpoenas and monitoring and maintaining inventory.
Attend staff meetings, assist OIG OSI colleagues with projects, and perform other assigned duties.
Travel within Arizona as required.

Benefits

Affordable medical, dental, life, and short-term disability insurance plans.
Participation in the Arizona State Retirement System and long-term disability plans.
10 paid holidays per year.
Vacation accrued at 4.00 hours bi-weekly for the first three years.
Up to 12 weeks per year of paid parental leave for a newborn or newly placed foster or adopted child through a pilot program.
Sick time accrued at 3.70 hours bi-weekly.
Deferred compensation plan.
Wellness plans.
Tuition reimbursement.
Stipend opportunities.
Infant at Work Program.
Rideshare and public transit subsidy.
Career advancement and employee development opportunities.
Flexible schedules to support work-life balance.
Option of a full-time or part-time remote work schedule, subject to management approval and discretion.
Arizona State Retirement System defined benefit plan providing lifelong income upon retirement, subject to applicable participation requirements.
Option to participate in a voluntary deferred compensation program for tax-deferred retirement investments.