Integrity Investigator 2

State of Iowa • Des Moines - 50319 - Polk County, IA

3d

About The Position

Iowa Workforce Development is hiring an Investigator 2 in the UI Division’s Integrity Bureau. The position investigates suspected fraud, misrepresentation, improper benefit payments, and overpayments; analyzes evidence; and issues determinations and administrative penalties under applicable laws and agency guidelines. The investigator conducts benefit-payment crossmatch reviews, pursues overpayment recovery, and prepares fraud cases for prosecution.

The role represents the agency at administrative hearings and court proceedings, coordinates with law enforcement and county attorneys, and monitors restitution and prosecution outcomes. It also responds to inquiries, maintains thorough case documentation, and communicates and collaborates with claimants, employers, agency personnel, and community partners.

The position is based at 1000 E Grand Avenue, Des Moines, Iowa 50319. The stated schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Current practice allows teleworking and alternate work schedules after successful completion of probation and training.

Iowa Workforce Development supports Iowans and employers through workforce services, including employment, training, disability assistance, and unemployment services. Applicants must meet at least one of the listed minimum qualification pathways. Some positions may require the ability to pass a background investigation.

Requirements

• Meet at least one minimum qualification pathway for the Investigator 2 classification.
• One pathway is graduation from an accredited four-year college or university with a degree in law enforcement, corrections, criminology, police science, accounting, finance, or law, plus one year of full-time investigator work requiring knowledge of law enforcement, corrections, or criminal investigation.
• A second pathway is graduation from an accredited four-year college or university with a degree in law enforcement, corrections, criminology, police science, accounting, finance, or law, plus one year of full-time work administering a program involving unemployment insurance or public assistance benefits, correctional rules and regulations, and/or court or administrative hearing processes.
• A third pathway is a total of five years of education and/or full-time experience as described in the first two pathways; 30 semester hours of relevant accredited college or university coursework equals one year of full-time experience.
• A fourth pathway is current, continuous experience in the state executive branch that includes 12 months of full-time work as an Investigator 1 or 24 months of full-time work as a Warehouse and Grain Dealer Examiner.
• Some positions may require the ability to pass a background investigation.
• Applicants employed by the Iowa Department of Workforce Development cannot have a current, ongoing overpayment balance with the agency unless a payment plan is in place.

Responsibilities

• Investigate suspected fraud, misrepresentation, and improper benefit payments.
• Analyze case information and evidence to make accurate, timely decisions in accordance with applicable laws and agency guidelines.
• Interview claimants, employers, members of the public, law enforcement, county attorneys, and agency personnel to gather information.
• Maintain detailed daily investigation notes and document findings supporting final determinations.
• Issue non-monetary determinations and administrative penalties related to fraud and overpayments.
• Issue subpoenas to obtain evidence and secure witness appearances when necessary.
• Conduct surveillance when appropriate and initiate fraud prosecution procedures when warranted.
• Represent the agency at administrative appeal hearings.
• Use the Systematic Alien Verification for Entitlements (SAVE) program to verify immigration status.
• Conduct intrastate and interstate benefit-claim crossmatch reviews to identify potential overpayments and fraud.
• Schedule and complete reviews within established timelines and analyze findings for eligibility issues, improper payments, and potentially fraudulent activity.
• Recommend cases for prosecution when warranted and follow up on disputed allegations.
• Ensure consistent, accurate, and timely case processing in accordance with agency policies and procedures.
• Identify and pursue recovery of fraudulent overpayments; develop repayment agreements and monitor restitution payments.
• Process and monitor property liens, voluntary wage assignments, and wage garnishments to recover overpaid benefits.
• Prepare fraud-related cases for county attorneys; identify and locate witnesses and compile, review, and organize evidence.
• Prepare legal documents for court proceedings and related legal actions.
• Review cases with county attorneys and provide recommendations regarding plea agreements, dismissals, and sentencing.
• Appear in court as required, provide accurate testimony, and assist authorized personnel during judicial proceedings.
• Monitor prosecution status, submit periodic progress reports, and track court-ordered restitution after final case disposition.
• Respond to inquiries and correspondence related to investigation and recovery activities.
• Establish and maintain effective relationships with community members and external stakeholders.
• Communicate clear and accurate information to claimants, employers, agency personnel, law enforcement officials, and the public.
• Coordinate with civic organizations, government agencies, and external groups to promote awareness of the bureau’s functions and services.
• Maintain positive working relationships and collaboration with internal and external partners.

Benefits

• Health and dental insurance coverage at a low cost.
• Paid vacation, beginning at 96 hours per year and increasing with years of service.
• Paid sick leave of 144 hours per year.
• Nine paid holidays per year.
• IPERS retirement plan, with employee contributions of 6.29% and State of Iowa contributions of 9.44%.
• Retirement Investors Club employer-sponsored retirement plan, with the State matching dollar for dollar up to $75 per month.
• Flexible spending accounts for medical and dependent care expenses.
• Life insurance.
• Free long-term disability insurance.
• Employee Assistance Program.
• Employee discount programs.

What This Job Offers

• Job Type: Full-time