Fraud Investigator 1-2

State of Louisiana•New Orleans, LA

5d•Onsite

About The Position

The Louisiana Department of Health is hiring a Fraud Investigator 1 or 2 to protect program integrity and help ensure SNAP benefits reach eligible households. The role investigates allegations of fraud, waste, and abuse; analyzes case information; conducts interviews and field visits; and supports the recovery of ineligible payments. The work promotes accountability, public trust, and compliance with state and federal SNAP requirements. The position is located in Medical Vendor Administration / FS Fraud and Recovery in Orleans Parish. It may be filled at the Fraud Investigator 1 or 2 level based on the selected candidate’s qualifications, and offers the opportunity to advance within the job series. The appointment may be probationary or a job appointment. The position is eligible for special entrance rates and premium pay of up to $2.00 per hour for hours worked based on longevity.

Requirements

Four years of experience in social services; or six years of full-time work experience in any field plus one year of experience in social services; or a bachelor's degree plus one year of experience in social services; or a bachelor's degree in social work or a master's degree in a social services field or education.
Ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
Ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
Ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
Willingness to follow guidance or instructions.
Ability to make timely, confident decisions using sound reasoning.
Ability to make choices reflecting ethical standards, integrity, and honesty.
Ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
Ability to identify root causes, analyze relevant data, and apply practical or innovative solutions.
Ability to collect, analyze, and use data to generate insights and inform decisions.
Every 30 semester hours earned from an accredited college or university count as one year toward the six years of full-time work experience in any field, up to 120 semester hours and four years of substitution.

Responsibilities

Receive and review allegations of potential SNAP fraud, trafficking, misuse, waste, or abuse.
Conduct investigations to determine whether SNAP benefits were improperly issued or overpaid.
Gather, verify, and analyze employment, household, financial, and other relevant information to identify potential program violations.
Conduct interviews, field visits, and other investigative activities with SNAP participants, employers, and community members.
Prepare and process administrative claims or criminal referrals based on investigation findings.
Appear in court and provide testimony or investigative documentation as required.
Document investigation findings and identify trends or issues to support program integrity, recover ineligible payments, and prevent future SNAP fraud.