Integrity Investigator

City of Toronto•Union, NJ

1d•$105,241 - $160,649•Onsite

About The Position

The Integrity Investigator works in the City of Toronto’s Office of the Integrity Commissioner, supporting its statutory mandate to review, assess and investigate complaints and applications concerning ethical conduct under the Code of Conduct and the Municipal Conflict of Interest Act (MCIA). The role works closely with the Commissioner and Deputy Commissioner. The Office operates independently of City Council and the City Administration, with staff reporting directly or indirectly to the Integrity Commissioner, an independent Officer of City Council. The position assesses complaints and applications, conducts or assists with impartial investigations, manages casework, and prepares reports, recommendations and other materials. It also supports requests for advice, research into ethics and conflict-of-interest matters, improvement of investigation procedures, education and outreach, collaboration with other accountability offices, assigned projects and day-to-day office operations. The role requires discretion, independence, fairness and careful handling of confidential information. This is a full-time, temporary vacancy for 12 months. The work location is 375 University Avenue, Toronto, Ontario. The schedule is Monday to Friday, 35 hours per week. The salary range is $105,241–$160,649 (PSG #TM2280, Wage Grade PTM 3).

Requirements

Post-secondary education in a relevant discipline, such as Law, Public Administration or Political Science, or an equivalent combination of education and experience.
Considerable experience conducting complex investigations, preferably in a public-sector, regulatory, ethics, compliance or administrative-law environment, including collecting and analyzing evidence and making findings of fact.
Experience preparing investigation reports, recommendations and briefing materials for senior leaders and decision-makers.
Proficiency with Microsoft 365 applications, including Word, Outlook, Excel and Teams.
Exceptional written and verbal communication skills, with demonstrated experience in investigative report writing and crafting recommendations.
Strong knowledge of administrative-law principles, procedural fairness, natural justice and investigative best practices.
Ability to manage confidential and sensitive matters with discretion, integrity and sound judgment while remaining independent and impartial.
Excellent interpersonal skills and ability to engage effectively with elected officials, senior leaders, legal counsel and other stakeholders.
Exceptional organizational and project-management skills, including the ability to manage multiple investigations, a substantial caseload and competing priorities in a fast-paced environment, respond to changing demands and meet strict timelines.
Excellent problem-solving ability and ability to make timely, well-informed decisions.
Strong knowledge of administrative fairness, municipal governance, public-sector accountability and relevant legislation, including the City of Toronto Act, 2006, Municipal Act, 2001, Municipal Conflict of Interest Act, Public Inquiries Act, 2009 and Ontario Human Rights Code, with ability to interpret and apply legislative, policy and regulatory requirements.

Responsibilities

Screen and assess Code of Conduct complaints and MCIA applications, review relevant information, and recommend whether matters should proceed to investigation or be dismissed at intake.
Exercise delegated authority under the City of Toronto Act, 2006 to conduct or assist with investigations, in whole or in part.
Develop investigation plans; gather and review evidence and documentation; conduct or assist with interviews; analyze and summarize information; and prepare investigation reports, recommendations and reasoned dismissal letters.
Manage multiple complaint reviews and investigations thoroughly and fairly, within statutory timelines and legal requirements.
Exercise sound judgment, objectivity, discretion and impartiality within an independent, statutory and arm’s-length accountability framework.
Maintain appropriate records and safeguard confidential information obtained through complaints, investigations, advice requests and other Office activities, in accordance with applicable legal requirements.
Support the Commissioner and Deputy Commissioner in responding to advice requests from members of Council and local boards by reviewing requests, gathering information, researching applicable Code provisions and City policies, developing recommendations and assisting with advice materials.
Research and analyze legislation, policies, emerging issues, and practices in other jurisdictions concerning ethics and conflicts of interest.
Contribute to reviewing and improving the Office’s complaint and investigation procedures, frameworks, standards, processes and support systems.
Support the design, implementation and maintenance of internal processes for addressing alleged contraventions of the Code of Conduct and MCIA.
Assist with developing and delivering educational briefings concerning the Code of Conduct and MCIA, and support communication with the public, Toronto Public Service, local board members and City Council.
Collaborate with other City Accountability Offices, including the Ombudsman, Lobbyist Registrar and Auditor General, on governance, ethics and policy matters.
Maintain relationships with counterparts in other jurisdictions to support learning and exchange of practices.
Manage assigned projects, contribute to day-to-day Office operations, and work collaboratively with colleagues and stakeholders.
Maintain high standards of work quality and organizational performance while demonstrating professionalism, continuous learning and respectful engagement.