Inventory Specialist

Walgreens•Fredericksburg, VA

19d

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, and other in-store inventory processes. The specialist validates planogram accuracy, reviews reports and system applications affecting inventory balances and pricing, maintains asset protection practices, and files claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of store management and serve as the leader on duty. These duties may include system start-ups, cash handling, cashier responsibilities, preparing the sales floor and stockroom, resolving customer issues, communicating tasks, and reporting disciplinary issues or customer complaints to management. The role carries out detailed front-end and pharmacy inventory procedures, including receiving and posting deliveries, verifying pharmacy shipments under pharmacist-in-charge supervision, completing On-Shelf Availability processes, managing returns and recalls, performing pricing activities, maintaining accurate on-hand quantities, supporting physical inventory, and retaining inventory records. The specialist also supports package delivery and pickup activities, coaches team members on inventory systems and processes, attends required training, and maintains a pharmacy license or certification when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and review or coordinate the use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open or close the store in the absence of management, including system start-ups, cash handling, cashier duties, and preparing the floor and stockroom.
Greet customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders and claims; audit totes and report shortages or damaged products as needed.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, and applicable excess inventory returns or interstore transfers.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and, under pharmacist-in-charge supervision, pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products, and assist with receiving and posting front-end products in inventory systems.
Organize and retain invoices, receipts, and return authorizations for inventory activities.
Prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS and handle related records and transactions, including scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete company training and e-learning modules, including safety training, and obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.