Inventory Specialist

Walgreens•McLean, VA

26d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures for both the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns; champions On-Shelf Availability; and oversees in-store inventory processes, pricing, and planogram accuracy. The specialist reviews and coordinates use of reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for vendor or warehouse overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of store management, completing required system start-ups and cash-handling and cashier duties and preparing the floor and stockroom for the business day. The position also supports customer service, store operations, inventory records and physical inventory, team coaching, training, and communication between management and other team members. Pharmacy work is performed under the supervision of the pharmacist-in-charge where specified.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers where applicable.
Champion On-Shelf Availability and complete inventory processes, including receiving, counting, pricing, returns, and validating planograms.
Review and coordinate use of reports and system applications affecting front-end and pharmacy inventory balances and pricing.
Maintain front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of management and complete required system start-ups, cash handling, cashier duties, and business-day readiness tasks.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices for team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present; verify physical deliveries, follow up on missing scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; conduct necessary tote audits and report shortages or damage.
Complete the On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Complete pharmacy inventory activities under pharmacist-in-charge supervision, including recalls, returns, transfers where applicable, and verification of prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and other assigned regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory as required.
Update on-hands and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts as applicable.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, inventory functions, package returns, and Pickup Program execution.
When serving as leader on duty in designated stores, use the POS to register sales and document scanning errors, price verifications, items not on file, price modifications, and voids; process returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete additional assigned activities and tasks.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.