Inventory Specialist

Walgreens•Fairmont, WV

10d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and is responsible for receiving, counting, pricing, returns, planogram accuracy, and other in-store inventory processes. The specialist reviews and coordinates the use of reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, or damaged goods. In designated stores, the specialist may open or close the store in the absence of store management and perform required system start-ups, cash handling, cashier duties, and floor and stockroom readiness activities. The role also engages customers, models customer service practices, and, when serving as leader on duty, resolves customer issues and communicates tasks to team members. The position executes and coaches inventory processes, scans and verifies deliveries, completes On-Shelf Availability activities, manages front-end and pharmacy counts and returns, completes pricing tasks, supports ordering, maintains inventory records, and helps prepare for physical inventory. It also supports package delivery and pickup activities, complies with company policies, attends required training, and obtains and maintains pharmacy credentials when required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure the accuracy of planograms.
Review and coordinate the appropriate use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques, and file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open or close the store in the absence of management and complete required systems start-ups, cash handling, cashier responsibilities, and floor and stockroom readiness activities.
Engage customers, offer assistance, model customer service best practices, and resolve customer issues when serving as leader on duty.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on received or undelivered products, contact vendors, and open tickets as needed to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete pharmacy shipment postings, pharmacy warehouse and vendor orders, tote audits, and shortage or damage reporting.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, and related inventory activities, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update designated pull-and-quarantine item on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and handle scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.