Inventory Specialist

RS Group•Marshall, MI

11d•Onsite

About The Position

The Inventory Specialist serves as on-site labor in the logistics area of a storeroom. The role supports receiving, stocking, issuing, inventory accuracy, cycle counting, client interface, customer service, and computer transaction entry. The position focuses on meeting the client’s parts and inventory needs by locating and delivering stock, receiving and issuing materials, and using systems to track, locate, and verify inventory. It is a regular, frequent point of contact with the client and requires strong customer service capability.

Requirements

High school diploma or equivalent preferred.
Strong interpersonal and phone skills.
Basic computer proficiency and literacy, including Windows, Microsoft Office Suite, and inventory management systems.
Ability to learn and demonstrate proficiency in part identification.
Excellent customer service skills.
Detail-oriented and well-organized.
Ability to follow procedures and meet deadlines.
Strong problem analysis and resolution skills.
Excellent verbal and written communication.

Responsibilities

Follow site safety and security procedures, perform tasks safely, and promptly report unsafe or potentially unsafe working conditions to management.
Provide professional customer service to internal and external customers and promptly report customer matters or concerns to the supervisor.
Comply with established internal control procedures and standard operating procedures (SOPs).
Unpack purchased material, verify products against packing slips and purchase orders, and enter receiving and inventory information into the appropriate software systems, including creating new parts as needed.
Issue materials to clients as requested, including pulling, staging, and kitting materials as required.
Place received materials in proper storage locations and perform tagging, repacking, delivery, and special handling as necessary.
Process returns of unused material according to SOP guidelines.
Prepare materials for return to vendors and prepare parts for shipment for repair according to SOPs.
Perform cycle counts and report stock-balance discrepancies to the Manager and Buyer for resolution.
Maintain inventory accuracy by count and location, replace barcodes, and process relocations in the ERP system.
Verify on-hand inventory quantities to identify reorder needs accurately for every item.
Regularly clean and organize the storeroom, including sweeping and scraping, to maintain required minimum standards.
Support corporate initiatives and assist with special project assignments as required.
Perform other duties as assigned.