Inventory Specialist

Walgreens•Las Vegas, NV

1d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the entire store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory systems and reports, and asset protection. In designated stores, the specialist may open or close the store in the absence of store management and serve as leader on duty, including handling required systems, cash duties, customer issues, and assigned team tasks. The position includes customer service, inventory and delivery processing, pharmacy shipment verification under the supervision of the pharmacist-in-charge, pricing activities, inventory recordkeeping, physical inventory preparation, and maintaining clean, well-merchandised counters and shelves. The specialist coaches team members on inventory systems and processes, completes required training, and obtains and maintains a valid pharmacy license or certification when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, damaged-product handling, transfers, smart counts, and on-hand accuracy under the supervision of the pharmacist-in-charge.
Receive, count, price, and process returns for in-store inventory; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset protection processes; file claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store when management is absent, complete required system start-ups and cash handling, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, model customer-service practices, and, when leader on duty, resolve customer issues and answer questions.
Create, review, and receive warehouse and vendor orders; scan deliveries while the vendor is present, follow One Box receiving processes, and address undelivered or inaccurate receipts.
Verify pharmacy shipments and complete or verify posting of pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; audit totes and report shortages or damage as needed.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan outs and scan-out returns for subscribed departments and pharmacy.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items; monitor pharmacy manual orders for excess and maintain consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure compliance with state and local inventory laws for regulated products such as alcohol and tobacco.
Maintain inventory records and organize invoices, receipts, and return authorizations; prepare for and support physical inventory, including auditing the third-party team on inventory day.
Keep counters and shelves clean and well merchandised; learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships; complete additional assigned tasks.
Attend company training and complete e-learning modules, including safety training; obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.