Inventory Specialist

Walgreens•Rochester, MN

23d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related in-store processes. It also reviews and coordinates the use of reports and systems that affect inventory balances and pricing, and maintains asset-protection practices and claims for inventory discrepancies or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of management and serve as leader on duty. The role engages customers, models strong service practices, and coaches team members on inventory procedures, customer experience, package delivery, and store systems. It works under the pharmacist-in-charge’s supervision for specified pharmacy inventory activities, including shipment postings, returns, recalls, inventory counts, and claims. The position also supports pricing, ordering, compliance, physical inventory, training, and communication between management and non-management team members.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures.
Support pharmacy inventory management, including receiving, counting, ordering, returns, shipment postings, recalls, and inventory counts under the pharmacist-in-charge’s supervision where specified.
Receive and scan deliveries, verify physical receipt, resolve receipt discrepancies, and report shortages or damaged products.
Complete the On-Shelf Availability process, including scan outs, disposals, call-ins, vendor returns, and other inventory actions.
Execute pricing activities, including price changes, markdowns, signage, and required regulatory pricing tasks.
Maintain accurate on-hand quantities, inventory counts, inventory records, and required invoices, receipts, and return authorizations.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
Support ordering of expense items, monitor pharmacy manual orders, and maintain consigned inventory.
Ensure regulated-product inventory compliance with state and local laws.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Assist and coach the store team on package delivery activities and support the Pickup Program.
In designated stores, open or close the store in the absence of management and perform required startup, cash-handling, and cashier duties.
Engage customers, provide assistance, model customer-service best practices, and, when leader on duty, resolve customer issues.
When leader on duty in designated stores, communicate assigned tasks, handle applicable point-of-sale transactions, and report disciplinary issues and customer complaints to management.
Attend company training, complete e-learning and safety modules, and maintain a valid pharmacy license or certification as required by the state.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete additional assigned tasks.