Inventory Specialist

Walgreens•Village of Northville, NY

23d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection. In designated stores, the specialist may open or close the store and act as leader on duty in the absence of store management. The position also supports customer service, store operations, pharmacy inventory activities under pharmacist-in-charge supervision, package delivery and pickup processes, inventory compliance, physical inventory preparation, and team coaching. The Inventory Specialist attends company training and maintains any pharmacy license or certification required by state law.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory processes.
Maintain on-shelf availability and oversee receiving, counting, pricing, returns, and other in-store inventory processes.
Validate and ensure the accuracy of planograms.
Review and coordinate use of reports and system applications that affect on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection techniques and file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store and complete required system start-ups, cash handling, cashier duties, and store readiness tasks.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on received or undelivered shipments, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and complete or verify pharmacy order postings, tote audits, and reporting of shortages or damaged products.
Complete the On-Shelf Availability process, including disposals, call-ins, vendor returns, scan outs, and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of prescription claims.
Complete pricing activities, including price changes, markdowns, signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When designated as leader on duty, perform point-of-sale transactions and related tasks, including scanning-error records, price verifications and modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.