Inventory Specialist

Walgreens•Santa Fe, NM

23d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across front-end and pharmacy operations. The role supports receiving, counting, ordering, pricing, returns, planogram accuracy, on-shelf availability, inventory records, and asset protection. It uses reports and system applications to help maintain accurate on-hand balances and pricing. Under the pharmacist-in-charge’s supervision, the specialist performs pharmacy inventory activities and verifies pharmacy shipments, counts, and claims. In designated stores, the specialist may open or close the store and serve as leader on duty in the absence of store management. The role also supports customer service, store operations, package delivery and pickup activities, team training, and communications between management and team members. The specialist attends required company training, completes e-learning and safety modules, and obtains and maintains a valid pharmacy license or certification when required by the state.

Requirements

For internal candidates: six months of prior Walgreens work experience; for external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Manage on-shelf availability and in-store inventory processes, including receiving, counting, pricing, returns, and validating planogram accuracy.
Review and coordinate the use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices, and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management, completing required system start-ups, cash handling, cashier duties, and store-readiness tasks.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices for team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical receipt, follow up on past undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge’s supervision, verify and complete pharmacy shipment postings and daily order postings; conduct tote audits and report shortages or damaged product as needed.
Complete the on-shelf availability process for planogrammed departments, including disposals, call-ins, vendor returns, scan-outs, and scan-out returns.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls, returns, inventory transfers, and related activities; verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, correct signage, and regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
In designated stores, when serving as leader on duty, operate the point-of-sale system and process sales, returns, voids, refunds, cash drops, and change requests while recording applicable transaction issues.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety modules, and maintain any state-required pharmacy license or certification.
Coach and develop team members’ inventory-system capabilities; communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.