Inventory Specialist

Walgreens•Macomb, IL

25d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains team members on inventory best practices and standard operating procedures across the store, including front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related systems and reports. In designated stores, the Inventory Specialist may open or close the store and serve as leader on duty in the absence of store management. The position also supports customer service, store operations, team coaching, package delivery activities, pricing and point-of-sale transactions when assigned, inventory compliance, physical inventory, and required training. Pharmacy-related activities are performed under the supervision of the pharmacist-in-charge, and the employee must obtain and maintain any pharmacy license or certification required by the state.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and facilitating returns.
Champion On-Shelf Availability and complete receiving, counting, pricing, returns, and other in-store inventory processes; validate planogram accuracy.
Review and coordinate the proper use of reports and system applications affecting inventory on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices, and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated, open or close the store in the absence of store management, complete required system start-ups and cash handling, perform cashier responsibilities, and prepare the floor and stockroom for the business day.
Engage customers by greeting them and offering assistance; when serving as leader on duty, resolve customer issues and answer questions.
Model and share customer service best practices with team members.
Execute and coach team members on warehouse and vendor inventory management processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on delivered or undelivered receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete postings for pharmacy shipments and orders, perform necessary tote audits, and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under pharmacist-in-charge supervision, complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns or applicable interstore transfers, and verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes and markdowns; maintain accurate pricing and signage and complete additional regulatory pricing tasks in a timely manner.
Support front-end and pharmacy ordering by ordering expense items, monitor pharmacy manual orders for excess orders, and maintain and order consigned inventory as needed.
Update on-hand quantities for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws regarding regulated products such as alcoholic beverages and tobacco products.
Maintain inventory records by receiving and posting products in inventory systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and package returns; support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the assigned POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; process returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete additional assigned activities and tasks.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members' capabilities with inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.