Inventory Specialist
About The Position
The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related store processes. It also reviews reports and system applications affecting on-hand balances and pricing, and maintains asset-protection practices and claims for inventory discrepancies or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of management and may serve as leader on duty. The position engages customers, models customer-service practices, coaches team members on inventory systems and processes, and communicates assigned tasks and issues to management. Pharmacy duties are performed under the supervision of the pharmacist-in-charge, and a valid pharmacy license or certification must be obtained and maintained when required by state law. The role requires prior retail or Walgreens experience, English fluency except in Puerto Rico, attention to detail, multitasking and execution skills, and the ability to identify operational issues and implement solutions. A flexible schedule, including evening and weekend hours, is required. The position remains open until filled; compensation depends on factors including geography, skills, education, and experience. Benefits information is available at jobs.walgreens.com/benefits.
Requirements
- Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
- Fluency in reading, writing, and speaking English, except in Puerto Rico.
- Willingness to work a flexible schedule, including evening and weekend hours.
- Demonstrated attention to detail and ability to multitask and manage execution.
- Experience identifying operational issues and recommending and implementing strategies to resolve problems.
- Obtain and maintain a valid pharmacy license or certification as required by the state.
Nice To Haves
- Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
- Prior Walgreens work experience with an evaluation on file.
Responsibilities
- Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
- Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, tote audits, and inventory transfers, under the pharmacist-in-charge’s supervision where specified.
- Manage on-shelf availability processes, including scan-outs, disposals, call-ins, vendor returns, and inventory activities for planogrammed and subscribed departments.
- Receive and scan deliveries, verify received products and orders, contact vendors about missed deliveries, and open tickets to correct inaccurate orders.
- Review and coordinate use of reports and system applications affecting inventory balances and pricing.
- Maintain inventory accuracy, including on-hand quantities, stockroom and overstock counts, pharmacy smart counts, and designated pull-and-quarantine items.
- Complete pricing activities such as price changes, markdowns, signage, and required regulatory pricing tasks.
- Support ordering, monitor pharmacy manual orders for excess, and maintain consigned inventory as needed.
- Maintain asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
- Maintain inventory records and organize invoices, receipts, and return authorizations.
- Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
- Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
- Assist and coach the store team on package delivery activities, package returns, and Pickup Program execution.
- In designated stores, open or close the store in the absence of management and perform leader-on-duty responsibilities, including customer issue resolution and point-of-sale transactions and related cash handling.
- Engage customers, model customer-service best practices, and maintain respectful relationships with coworkers.
- Attend company training and complete e-learning modules, including safety training.
- Obtain and maintain a valid pharmacy license or certification when required by the state.
- Coach team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
- Comply with company policies and procedures and complete additional assigned activities and tasks.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
