Inventory Specialist

Walgreens•Brattleboro, VT

22d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, On-Shelf Availability, planogram accuracy, inventory systems, and asset protection. In designated stores, the specialist may open or close the store in the absence of store management and may serve as leader on duty, handling customer issues and assigned operational responsibilities. The position also coaches team members on inventory processes, supports accurate inventory records and counts, pricing compliance, package delivery and pickup activities, and preparation for physical inventory. Pharmacy inventory tasks are performed under the supervision of the pharmacist-in-charge. The specialist attends required company training and maintains a pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and inventory transfers, under the supervision of the pharmacist-in-charge where specified.
Receive, count, price, and process returns for store inventory; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate the use of reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, follow One Box receiving practices, report undelivered or inaccurate orders, and open correction tickets as needed.
Verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; conduct tote audits and report shortages or damaged items.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and scan-out returns.
Complete pharmacy recalls, vendor returns, damaged and salvage returns, excess inventory returns, and applicable interstore transfers; verify pharmacy and prescription claims postings.
Execute pricing activities, including price changes and markdowns; maintain correct pricing and signage and complete additional regulatory pricing tasks on time.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local regulations for regulated products, such as alcohol and tobacco.
Maintain inventory records and systems, post received products, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including sales floor, stockroom, and pharmacy preparation and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty in designated stores, operate the assigned point-of-sale system and process sales, returns, voids, refunds, cash drops, and change requests while recording relevant transaction issues.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional assigned activities and tasks.