Inventory Specialist

CVS Health•Fort Worth, TX

1d•$17 - $25

About The Position

The Inventory Specialist supports CVS Health retail pharmacy operations by coordinating and monitoring inventory management while helping the pharmacy team deliver safe, accurate, and timely prescription fulfillment and caring patient service. The role builds on Pharmacy Technician skills and responsibilities, models best practices, coaches colleagues, and contributes as both a team member and participant-leader. Inventory Specialists follow company standard operating procedures, pharmacy workflow processes, applicable laws and professional standards, and policies protecting patient safety, privacy, and security. The position includes maintaining inventory standards and target levels, monitoring inventory reports, overseeing pharmacy ordering, and coaching colleagues in activities such as putting away medication deliveries, completing cycle counts and returns-to-stock, organizing refrigerators and waiting bins, and participating in annual physical inventories. Specialists also assist patients at pickup, drive-through, and by phone, offer available health services, and resolve or escalate patient concerns. They remain flexible to business and scheduling needs, including voluntarily traveling to other stores in the market when needed. Where permitted by law and supported by required training and certification, the role may include immunizations, point-of-care testing, offsite clinics, and vaccine preparation and administration. Technician immunizer duties may include patient education and information collection, documentation, and monitoring for and reporting adverse reactions.

Requirements

At least 6 months of experience as a Pharmacy Technician.
Comply with applicable state board of pharmacy requirements and laws, including age, education, and licensure or certification requirements.
If the state board of pharmacy does not specify a minimum age, be at least 16 years old.
If the state board of pharmacy does not specify a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Ability to concentrate over time, shift quickly between tasks, and confirm prescription information and label accuracy.
Ability to provide friendly assistance, recognize patient reactions, and respond appropriately.
Verbal and written communication skills, including active listening with patients and colleagues.
Ability to use mathematics to determine quantities such as tablets, days' supply, and bottles needed to fill prescriptions.
Ability to identify challenging interactions and choose an appropriate course of action.
Ability to complete the physical demands of the role, including remaining mobile and upright for extended periods; lifting, scanning, and bagging items; reaching and stooping; repetitive finger movements; precise machine adjustments; close visual work; and lifting or exerting force as described in the posting.
Ability to communicate and accurately convey detailed spoken instructions, and to receive detailed information through oral communication.

Nice To Haves

National Certification.
1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and across the market in other locations to meet business needs.
Ability to work 30 hours or greater per week.

Responsibilities

Follow company standard operating procedures at pharmacy workstations and pharmacy workflow procedures to support safe, accurate prescription fulfillment.
Coordinate and monitor inventory management, maintain inventory standards and target levels, and help mitigate inventory loss.
Monitor inventory reporting outcomes and communicate completion of inventory activities as permitted by law and directed by pharmacy leadership.
Oversee pharmacy ordering and coach the pharmacy team on day-to-day inventory practices.
Accurately put away medication deliveries; prepare for and participate in annual physical inventories; and complete cycle counts, returns-to-stock, refrigerator organization, and waiting-bin inventories.
Serve patients at pickup, drive-through, and over the phone with empathy and genuine care; offer immunizations and other services where appropriate; and resolve or escalate patient problems.
Contribute to a high-performing team, maintain workflow and inventory goals, respond to feedback, and develop clinical and technical knowledge.
Remain flexible to scheduling and business needs, including voluntarily traveling to other stores in the market to work shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements concerning patient safety, controlled substances, recordkeeping, privacy, and security.
Deliver additional patient health care services, such as immunizations, point-of-care testing, or staffing offsite clinics, when allowed and supported by required training and certification.
Where permitted, complete licensure and training requirements for Technician Immunizer status and support vaccine preparation and administration.
Where performing immunizer duties, educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report events; and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform additional tasks as directed by a Supervisor or Manager.