Inventory Specialist

Walgreens•Douglasville, GA

25d

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, and other in-store inventory processes. It champions On-Shelf Availability, validates planograms, monitors reports and system applications that affect inventory balances and pricing, and maintains asset-protection practices and related claims. In designated stores, the Inventory Specialist may open or close the store and serve as leader on duty when store management is absent. In that capacity, the role may handle required systems start-ups, cash handling, cashier responsibilities, customer issues, and communication of assigned tasks. The role also engages customers and models customer-service practices. The position performs front-end and pharmacy inventory operations, including processing deliveries and orders, checking pharmacy shipments under pharmacist-in-charge supervision, completing inventory counts and pricing activities, managing returns and claims, preparing for physical inventory, maintaining inventory records, and supporting package delivery and pickup programs. It also attends company training, completes e-learning, and obtains and maintains any pharmacy license or certification required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, posting, returns, transfers, and claims, under pharmacist-in-charge supervision where required.
Champion On-Shelf Availability and complete related processes, including scan outs, disposals, call-ins, vendor returns, and expiration-related actions.
Receive and scan deliveries, create and review orders, identify delivery discrepancies, contact vendors, and open tickets to correct inaccurate orders.
Maintain accurate on-hand quantities and inventory counts across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Validate planograms and execute pricing activities, including price changes, markdowns, markdown deletes, signage, and required regulatory pricing tasks.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
Maintain consigned inventory, order expense items, monitor pharmacy manual orders for excess, and update and store designated pull-and-quarantine items.
Organize and retain invoices, receipts, and return authorizations; assist with physical inventory preparation and inventory-day activities, including auditing the third-party team.
Ensure inventory compliance with state and local laws concerning regulated products.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
In designated stores, open or close the store in the absence of management and perform required start-up, cash-handling, cashier, floor-readiness, and stockroom-readiness duties.
Engage customers, offer product and service assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
When leader on duty, register sales on the point-of-sale system and handle related transactions, including returns, voids, refunds, cash drops, and change requests.
Communicate assigned tasks when serving as leader on duty and report disciplinary issues and customer complaints to management.
Coach and develop team members' capabilities with inventory systems and maintain respectful relationships while complying with company policies and procedures.
Attend company training, complete e-learning modules including safety training, and maintain a state-required pharmacy license or certification.
Complete additional activities and tasks as assigned.