Inventory Specialist

Walgreens•Pierre, SD

30d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, planogram accuracy, inventory records, and related in-store processes. It also reviews reports and system applications affecting on-hand balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods. The position supports customer experience by engaging customers, modeling service best practices, and, in designated stores when serving as leader on duty, resolving customer concerns and handling assigned operational responsibilities. Inventory operations include processing and verifying deliveries and pharmacy shipments, managing returns and recalls, completing pricing and ordering activities, maintaining accurate counts and regulated-product compliance, and preparing for physical inventory. The role also supports package delivery and pickup activities, maintains merchandising standards, and uses store systems and equipment. The Inventory Specialist attends company training and e-learning, maintains required state pharmacy licensure or certification, and serves as a liaison between management and non-management team members by coaching colleagues on inventory systems. In designated stores, the role may open or close the store in the absence of store management and perform associated cash-handling and point-of-sale duties.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
For internal candidates, an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures, including in the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and inventory activities performed under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete associated inventory processes, including receiving, counting, pricing, returns, and planogram validation.
Review and coordinate use of reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
Engage customers, offer assistance, and model customer-service best practices; resolve customer issues when serving as leader on duty in designated stores.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, verify physical receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete pharmacy shipment postings, order processing, tote audits, and shortage or damage reporting.
Complete the On-Shelf Availability process, including scan-outs, disposals, call-ins, vendor returns, and pharmacy scan-outs.
Complete pharmacy recalls, vendor returns, damaged and salvage returns, excess inventory returns, and applicable interstore transfers; verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, signage, and additional regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update pull-and-quarantine item on-hand quantities and place items in the designated holding area.
Maintain accurate on-hand inventory counts in departments, stockrooms, overstock locations, and pharmacy, including pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, perform assigned point-of-sale and cash-handling duties, including sales records, returns, refunds, voids, cash drops, and providing change.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete required e-learning and safety training; obtain and maintain required state pharmacy license or certification.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Open or close the store in the absence of store management in designated stores, including required system start-ups, cash handling, and preparation of the floor and stockroom.
Complete additional activities and tasks as assigned.