Inventory Specialist

Walgreens•Highlands Ranch, CO

9d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, and other in-store inventory processes. It reviews reports and system applications affecting inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform associated start-up, cash-handling, cashier, and store-readiness duties. The role also engages customers, models service standards, coaches team members, and may resolve customer issues when serving as leader on duty. The position carries out inventory and ordering workflows across warehouse, vendor, front-end, and pharmacy operations; maintains accurate inventory counts and records; performs pricing and compliance activities; and supports physical inventory, package delivery, and pickup programs. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist attends required training and maintains a state-required pharmacy license or certification.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, salvage returns, transfers, and verification of pharmacy claims and shipments, under the pharmacist-in-charge’s supervision.
Manage on-shelf availability and in-store inventory processes, including receiving, counting, pricing, returns, and validating planograms.
Review and coordinate the use of reports and system applications that affect inventory balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods.
When designated and store management is absent, open or close the store and perform required system start-ups, cash handling, cashier duties, and floor and stockroom readiness tasks.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, take appropriate action on delivered or past-due receipts, and open tickets to correct inaccurate orders.
Complete or verify pharmacy shipment and order postings, perform necessary tote audits, and report shortages or damaged products.
Complete the end-to-end on-shelf availability process for applicable departments, including disposals, call-ins, returns, and scan-outs before expiration.
Perform pricing activities, including price changes, markdowns, markdown deletes, signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate on-hand quantities and inventory counts across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products, including alcoholic beverages and tobacco products.
Maintain inventory records and systems, and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing sales floor, stockroom, and pharmacy areas and auditing the third-party team.
Help keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, package returns, and the Pickup Program.
When designated as leader on duty, operate the point-of-sale system and handle sales records, scanning errors, price verifications, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a state-required pharmacy license or certification.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.