Inventory Specialist

TekSynap•Midwest City, OK

25d•$45,000 - $55,000•Onsite

About The Position

TekSynap is seeking an Inventory Specialist to support the Enterprise Service Desk (ESD) with the Defense Logistics Agency (DLA). The role supports local and regional hardware requirements by managing customer equipment requests, inventory, receiving and shipping, and accurate asset records in ServiceNow and the IT Asset Management System (ITAMS). The specialist maintains auditable hardware documentation, reports and resolves inventory variances, and follows DLA asset-management policies and organizational standards. The position is based in Oklahoma City, Oklahoma, in an office and warehouse distribution setting. It is a Monday through Friday day-shift role with less than 10% travel. The work includes regular warehouse movement and lifting, carrying, pushing, and pulling materials. A secret clearance with IT-II sensitivity is required and must be acquired and maintained.

Requirements

Acquire and maintain a secret clearance with IT-II sensitivity.
Be a U.S. citizen.
Have reliable transportation and the ability to use a personal vehicle for onsite travel.
Have at least one year of relevant warehouse experience.
Have at least one year of experience entering asset data and extracting reports from automated inventory tracking systems.
Have at least one year of experience performing physical inventories.
Be proficient in Microsoft Excel, PowerPoint, Word, and Adobe.
Have one year of ServiceNow experience.
Meet the physical demands of the role, including repeated warehouse standing, walking, bending, lifting and carrying up to 50 pounds, and pushing or pulling up to 500 pounds of material with a pallet jack and assistance.

Nice To Haves

Ability to obtain forklift certification if required by the local work area.
Experience with accounting work, Power Query, or Power BI.

Responsibilities

Review ServiceNow customer equipment requests, tasks, and tickets daily and fulfill them promptly in accordance with DLA Asset Management policies.
Provide daily customer and team support for local and regional hardware requirements and requests.
Respond to requests for information by email within 24 hours.
Conduct cyclical physical inventories of DLA common-use IT equipment.
Monitor stock levels and submit accurate, auditable monthly inventory reports.
Maintain asset accountability and follow proper asset lifecycle procedures.
Conduct receiving and shipping of DLA hardware and promptly and accurately update records for provisioned, transferred, received, and excessed equipment.
Identify and communicate solutions to problems in the asset-control process.
Verify data recorded or updated in ITAMS/ServiceNow to maintain auditable digital hardware records.
Draft correspondence and prepare site inventory reports as required.
Identify, address, and reconcile asset inventory variances immediately.
Maintain digital hardware documentation in accordance with National Archives & Records Administration requirements, including contracts, packing slips, bills of lading, and transfer documents.
Attend weekly team meetings and bi-weekly regional operational meetings.
Keep the work area clean and organized, maintain site safety standards, and maintain publicly acceptable personal hygiene.
Travel onsite using a personal vehicle, company van, company golf cart, or another motorized vehicle.