Inventory Specialist

Walgreens•Wharton, PA

26d

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures, including front-end and pharmacy processes. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection. It reviews and coordinates use of reports and system applications that affect inventory balances and pricing, and files claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management, perform required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day. When serving as leader on duty, the role may handle customer issues and questions, communicate tasks to team members, and register sales and complete related point-of-sale transactions. The role carries out front-end and pharmacy inventory operations, including receiving and verifying deliveries, posting pharmacy shipments and orders under pharmacist-in-charge supervision, completing on-shelf availability processes, managing returns and recalls, maintaining accurate counts and on-hand quantities, completing pricing activities, and preparing for physical inventory. It also supports package delivery activities and the Pickup Program, maintains required inventory documentation, coaches team members on inventory systems and procedures, and completes company training and other assigned tasks. A valid pharmacy license or certification must be obtained and maintained when required by the state.

Requirements

For external candidates, one year of prior retail work experience; for internal candidates, six months of prior Walgreens work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
For internal candidates, an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, and returns.
Manage on-shelf availability and store inventory processes, including receiving, pricing, returns, and accurate planograms.
Review and coordinate the use of reports and system applications affecting inventory balances and pricing.
Apply front-end and pharmacy asset-protection techniques and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store when management is absent and complete required start-ups, cash handling, cashier duties, and business-day preparations.
Engage customers, offer assistance, and model customer-service best practices; when leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present; verify receipts, follow up on missed deliveries, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and post pharmacy shipments and orders, audit totes as needed, and report shortages or damaged products.
Complete the end-to-end on-shelf availability process for planogrammed departments, including disposals, call-ins, returns before expiration, and scan-outs.
Under pharmacist-in-charge supervision, complete pharmacy recalls, returns, damaged salvage returns, overstock returns, and applicable interstore transfers.
Verify posting of pharmacy and prescription claims.
Complete pricing tasks, including price changes, markdowns, markdown deletions, signage, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty, register sales on the POS and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members' capabilities with inventory systems; when leader on duty, communicate assignments and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.