Inventory Specialist

Walgreens•Chicago, IL

21d•$19 - $24•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures for both the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, inventory records, and related system processes. The position also supports asset protection, claims for inventory discrepancies or damaged goods, and preparation for physical inventory. In designated stores, the role may open or close the store in the absence of store management and serve as the leader on duty, handling required opening and closing systems, cash responsibilities, customer issues, point-of-sale activities, and communication of assigned tasks. The Inventory Specialist engages customers, models customer-service practices, supports package delivery and pickup activities, and coaches team members on inventory systems and processes. The role attends company training and e-learning, including safety training, and obtains and maintains pharmacy licensure or certification when required by the state. Additional activities and tasks may be assigned.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, inventory counts, and claim posting under the pharmacist-in-charge’s supervision.
Receive, count, price, and return inventory; maintain accurate on-hand quantities and validate planograms.
Review and coordinate proper use of reports and system applications that affect inventory balances and pricing accuracy.
Execute and maintain front-end and pharmacy asset-protection techniques; file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management and perform required startup, cash-handling, cashier, floor, and stockroom readiness tasks.
Greet and assist customers, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Complete the On-Shelf Availability process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Complete pricing activities, including price changes, markdowns, signage, and additional regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales and complete point-of-sale tasks, including returns, refunds, voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety requirements; obtain and maintain pharmacy licensure or certification as required by state law.
Coach and develop team members’ capabilities with inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management when serving as leader on duty.
Complete additional activities and other assigned tasks.