Inventory Specialist

Walgreens•Fredericksburg, VA

21d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory activities, including receiving, counting, ordering, returns, and inventory accuracy, and manages in-store processes such as receiving, pricing, planogram validation, and on-shelf availability. It also reviews reports and system applications that affect inventory balances and pricing, maintains asset-protection practices, and files claims for shortages, overages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of management, complete required system start-ups and cash-handling duties, and prepare the sales floor and stockroom for the business day. The role engages customers, models strong customer-service practices, and may resolve customer concerns when serving as leader on duty. Operational duties include managing and verifying deliveries and orders, completing pharmacy inventory tasks under the pharmacist-in-charge’s supervision, maintaining accurate on-hand counts, completing pricing and returns activities, preparing for physical inventory, and supporting package delivery and pickup programs. The role also maintains inventory documentation, helps keep counters and shelves clean and well merchandised, follows company policies, and coaches team members on inventory systems and processes. The Inventory Specialist attends company training and e-learning, including safety training, and obtains and maintains a pharmacy license or certification when required by the state. The position serves as a liaison between management and non-management team members, coaching colleagues and communicating assigned work and relevant issues to management.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, and returns.
Manage receiving, counting, pricing, returns, and other in-store inventory processes; champion On-Shelf Availability and validate planogram accuracy.
Review and coordinate use of reports and system applications affecting front-end and pharmacy on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, or damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of management, complete required system start-ups and cash-handling responsibilities, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory-management processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; take appropriate action on delivered or missed receipts, contact vendors, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge’s supervision, verify pharmacy shipments and post pharmacy orders, audit totes as needed, and report shortages or damaged products.
Complete the On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls, vendor returns, salvage returns, applicable transfers, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and applicable regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update designated pull-and-quarantine on-hands and place items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
Ensure inventory compliance with state and local laws concerning regulated products.
Maintain inventory records, receive and post front-end products in inventory systems, and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
In designated stores, when serving as leader on duty, operate the POS and handle sales records, scanning errors, price verifications and modifications, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ inventory-system capabilities; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.