Inventory Specialist

Walgreens•Glendale, WI

23d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and oversees receiving, counting, pricing, returns, inventory systems, and planogram accuracy. It also supports asset protection and the filing of claims for inventory discrepancies and damaged goods. The position helps deliver a positive customer experience, coaches team members on service and inventory processes, and performs store opening or closing duties in designated stores when management is absent. Under pharmacist-in-charge supervision, the specialist completes pharmacy receiving, inventory, returns, recalls, and related accuracy tasks. Other duties include preparing for physical inventory, maintaining inventory records and compliance, supporting package delivery and pickup activities, completing assigned point-of-sale transactions when serving as leader on duty, and completing required training.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory activities under the pharmacist-in-charge’s supervision where specified.
Champion On-Shelf Availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and use reports and system applications to support accurate on-hand balances and pricing.
Execute and maintain asset protection techniques and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store when management is absent, completing required system start-ups, cash handling, cashier duties, and floor and stockroom preparation.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, follow One Box receiving procedures, address undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform necessary tote audits and report shortages or damaged products.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns, applicable interstore transfers, and verification of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the holding area.
Maintain accurate inventory counts and on-hand quantities in departments, the stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the POS system and handle related transaction records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety modules, and obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members’ inventory-system capabilities; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.