Inventory Specialist

Walgreens•Town of Guilderland, NY

21d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, ordering, pricing, returns, planogram accuracy, and other in-store inventory processes. It also reviews reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, and damaged goods. The position supports a positive customer experience by assisting customers and modeling customer service best practices. In designated stores, the specialist may serve as leader on duty, open or close the store in the absence of management, resolve customer issues, communicate tasks, and handle assigned point-of-sale responsibilities. Operational duties include managing and verifying front-end and pharmacy deliveries and orders; completing On-Shelf Availability processes, returns, recalls, pricing, and inventory counts; maintaining inventory records and compliance for regulated products; and preparing for physical inventory. The specialist also supports package delivery activities and the Pickup Program, maintains clean and well-merchandised counters and shelves, and coaches team members on inventory systems and processes. The role requires attendance at company training and completion of e-learning, including safety modules, as well as maintaining any pharmacy license or certification required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and verifying postings and claims under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete related processes, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Receive, scan, count, price, and process returns for merchandise and maintain accurate inventory and on-hand quantities.
Validate planogram accuracy and coordinate the use of reports and system applications affecting inventory balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
Create, review, receive, and verify warehouse, vendor, pharmacy, and other orders; follow up on undelivered or inaccurate deliveries.
Complete pricing activities, including daily price changes, markdowns, markdown deletions, signage, and regulatory pricing tasks.
Support ordering of front-end and pharmacy expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare the sales floor, stockroom, and pharmacy for physical inventory and support inventory-day activities, including auditing the third-party team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package returns, and the Pickup Program.
In designated stores when serving as leader on duty, open or close the store in the absence of management and perform assigned cash-handling and point-of-sale duties.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training; obtain and maintain any state-required pharmacy license or certification.
Complete additional activities and other tasks as assigned.