Inventory Specialist

Walgreens•Troy, MI

26d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and handles receiving, counting, ordering, pricing, returns, inventory accuracy, and planogram validation. It also reviews reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as leader on duty. The role engages customers, models service practices, coaches team members, and helps maintain a positive customer experience. It also supports package delivery and pickup activities, store operations, physical inventory preparation, and compliance with applicable company policies and laws. The position includes company-based training and e-learning, including safety training. A valid pharmacy license or certification must be obtained and maintained when required by the state.

Requirements

For internal candidates, six months of prior Walgreens work experience; for external candidates, one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store inventory best practices and standard operating procedures across the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, and verification of pharmacy postings and claims under the supervision of the pharmacist-in-charge.
Receive, count, price, and process returns for inventory; maintain accurate on-hand quantities and validate planograms.
Review and coordinate appropriate use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, including required system start-ups, cash handling, cashier duties, and preparation of the floor and stockroom.
Engage customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer service best practices.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning orders and deliveries.
Complete On-Shelf Availability processes, scan outs, disposals, call-ins, vendor returns, and expiration-related returns.
Complete pricing activities, including price changes, markdowns, signage, and other regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Maintain inventory counts and on-hand accuracy in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Help keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, package returns, and Pickup Program execution.
When serving as leader on duty in designated stores, operate the point-of-sale system and handle sales records, product returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete required e-learning and safety modules.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members in inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.