Inventory Specialist

Walgreens•Fayetteville, GA

24d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, and other in-store inventory processes. It also coordinates reports and system applications that affect inventory balances and pricing, maintains asset protection practices, and files claims for shipment overages, shortages, errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform the related systems start-up, cash handling, cashier duties, and store-readiness tasks. The role engages customers, models customer service practices, and may resolve customer issues when serving as leader on duty. The position carries out and coaches inventory processes for warehouse, vendor, front-end, and pharmacy products; maintains accurate counts and records; completes pricing and returns activities; supports physical inventory and package delivery; and ensures compliance with applicable policies and regulated-product laws. Under the supervision of the pharmacist-in-charge, the specialist performs or verifies designated pharmacy inventory tasks. The role also attends required training, maintains any state-required pharmacy license or certification, and communicates assigned work and relevant issues to management.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, and related processes under the pharmacist-in-charge’s supervision where specified.
Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and other in-store inventory processes.
Validate the accuracy of planograms and coordinate use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open or close the store in the absence of store management and complete required start-up, cash handling, cashier, and store-readiness activities.
Greet customers, offer assistance, model customer-service practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Execute and coach warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify physical delivery, follow up on missed scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify and complete pharmacy shipment postings and pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship order processing, including necessary tote audits and shortage or damage reporting.
Complete the end-to-end On-Shelf Availability process for applicable departments, including disposals, call-ins, returns before expiration, and scan outs and scan-out returns.
Complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, applicable excess inventory returns or interstore transfers, and verification of pharmacy prescription claims.
Execute pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the specified holding area.
Maintain accurate on-hand quantities across departments, stockroom, overstock locations, and pharmacy, including pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the store team on package delivery activities and support the Pickup Program.
When serving as leader on duty in designated stores, register sales on the assigned POS and complete related transactions, records, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including required safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ capabilities with inventory systems, communicate assigned tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.