Inventory Specialist

Walgreens•Sterling Heights, MI

24d

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, and inventory-related reports and systems. The specialist also maintains asset protection practices, files claims for inventory discrepancies or damaged goods, and, in designated stores, opens or closes the store in the absence of management and may serve as leader on duty. The position includes engaging customers and modeling customer-service practices; executing warehouse, vendor, pharmacy, pricing, and inventory processes; maintaining accurate inventory records and on-hand quantities; preparing for physical inventory; supporting package delivery and pickup processes; and complying with company policies and applicable laws. The specialist attends company training, completes e-learning, maintains any state-required pharmacy license or certification, and communicates and coaches team members on inventory systems and assigned tasks.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
For internal candidates: an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment postings, claims, recalls, smart counts, and inventory transfers as applicable.
Manage on-shelf availability processes, including scan outs, disposals, call-ins, vendor returns, and inventory adjustments.
Receive and scan warehouse, vendor, and common carrier deliveries; review and correct delivery and order discrepancies; and file claims for overages, shortages, errors, or damaged goods.
Validate planograms and maintain accurate inventory counts, on-hand quantities, inventory records, invoices, receipts, and return authorizations.
Execute pricing activities, including daily price changes, markdowns, signage, and applicable regulatory pricing tasks.
Support front-end and pharmacy ordering, monitor pharmacy manual orders, and maintain consigned inventory and designated pull-and-quarantine items.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party inventory team.
Maintain inventory compliance with state and local laws for regulated products.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach store team members on package delivery, package returns, inventory functions, and the Pickup Program.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
In designated stores and when acting as leader on duty, perform opening or closing duties, required cash handling and cashier responsibilities, and related point-of-sale transactions.
Complete product returns, order voids, customer refunds, cash drops, and change requests when responsible for point-of-sale operations.
Attend company trainings, complete e-learning and safety requirements, and obtain and maintain any pharmacy license or certification required by the state.
Coach team members on inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete other assigned tasks.