Inventory Specialist

Walgreens•Rock Hill, MO

27d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory systems, and asset protection. In designated stores, the role may open or close the store in the absence of store management and may serve as leader on duty. The position also delivers customer service, coaches team members on inventory and package-delivery processes, maintains accurate inventory records and on-hand quantities, supports physical inventories, and completes required trainings. Pharmacy inventory responsibilities are performed under the supervision of the pharmacist-in-charge. The role must obtain and maintain a valid pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior work experience with Walgreens; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens and an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, and inventory accuracy, under the pharmacist-in-charge’s supervision where specified.
Receive, count, price, and process returns, and maintain all in-store inventory processes and accurate planograms.
Review and coordinate use of reports and system applications that affect front-end and pharmacy on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, completing required system start-ups, cash handling, cashier duties, and readiness of the sales floor and stockroom.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty in designated stores, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; take appropriate action on delivered or undelivered receipts, and open tickets to correct inaccurate orders.
Verify and complete pharmacy shipment postings and pharmacy order processing, including required tote audits and reporting shortages or damaged products.
Complete the On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Complete pharmacy recalls and returns, facilitate eligible excess inventory returns or transfers, and verify posting of pharmacy and prescription claims.
Execute pricing activities, including price changes, markdowns, markdown deletions, signage, and other required regulatory pricing tasks.
Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
Update on-hands and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure compliance with state and local inventory laws for regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, package returns, and Pickup Program execution.
When serving as leader on duty in designated stores, register sales on the point-of-sale system and handle related scanning or pricing exceptions, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company trainings and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members’ capabilities with inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.