Inventory Specialist

Walgreens•Saint Paul, MN

26d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, returns, and related inventory processes. It champions On-Shelf Availability, manages in-store receiving, counting, pricing, and returns, and validates planogram accuracy. The specialist reviews and coordinates the use of reports and system applications that affect on-hand balances and pricing, maintains asset-protection practices, and files claims for shipment overages, shortages, order errors, and damaged goods. In designated stores, the specialist may open or close the store in the absence of store management, completing required system start-ups, cash-handling and cashier duties, and readiness tasks for the sales floor and stockroom. The role also engages customers, models customer-service practices, and, when acting as leader on duty, resolves customer issues, communicates tasks, and reports disciplinary issues and complaints to management. Operational work includes coaching team members on inventory processes; scanning and receiving deliveries; verifying pharmacy shipments and order postings under the pharmacist-in-charge’s supervision; completing On-Shelf Availability processes, scan-outs, returns, pricing activities, inventory counts, records, and physical-inventory preparation; and maintaining compliance with applicable state and local laws for regulated products. The specialist supports package delivery and the Pickup Program, maintains clean and well-merchandised counters and shelves, and uses store systems and equipment. The role requires company training and, where required by the state, maintaining a valid pharmacy license or certification.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
For internal candidates: an “Achieving expectations” rating on the last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related activities.
Champion On-Shelf Availability and handle receiving, counting, pricing, returns, and other in-store inventory processes; validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
When designated and in the absence of store management, open or close the store and complete required system start-ups, cash handling, cashier duties, and floor and stockroom readiness tasks.
Engage customers, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate receiving actions, contact vendors about past undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under pharmacist-in-charge supervision, verify pharmacy shipments and daily postings for pharmacy warehouse, ABC prescription and OTC, secondary vendor, flu, and dropship orders; perform necessary tote audits and report shortages or damage.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan-outs and scan-out returns for subscribed departments and pharmacy.
Under pharmacist-in-charge supervision, complete pharmacy recalls and returns, facilitate eligible excess-inventory returns or transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items; monitor pharmacy manual orders for excess orders and maintain consigned inventory and orders as needed.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, the stockroom, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure inventory compliance with state and local laws for regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records, receive and post front-end products in inventory systems, and organize required invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, including package scans, daily inventory functions, and package returns; support execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales on the assigned POS and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning modules including safety training, and maintain a valid state-required pharmacy license or certification.
Coach and develop team members’ capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.