Inventory Specialist

Walgreens•Town of Brookhaven, NY

27d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related store processes. It also uses reports and system applications to support accurate on-hand balances and pricing, and maintains asset protection practices and claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and serve as leader on duty, handling required store systems, cash and cashier responsibilities, customer issues, and assigned team tasks. The position also supports customer service, package delivery and pickup activities, physical inventory, team coaching, training, and compliance with company policies and applicable laws. A valid pharmacy license or certification must be obtained and maintained when required by the state.

Requirements

For internal candidates, six months of prior Walgreens work experience; for external candidates, one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, and facilitating returns.
Manage on-shelf availability and store inventory processes, including receiving, counting, pricing, returns, and validating planogram accuracy.
Review and coordinate appropriate use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open or close the store in the absence of store management, completing required system start-ups, cash handling, cashier duties, and preparations for the business day.
Greet customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; take appropriate action on deliveries, scheduled receipts, and inaccurate orders.
Under pharmacist-in-charge supervision, verify and post pharmacy shipments and orders, perform necessary tote audits, and report shortages or damaged products.
Complete the on-shelf availability process for applicable departments, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Under pharmacist-in-charge supervision, complete pharmacy inventory activities, including recalls and returns, facilitate applicable excess inventory returns or transfers, and verify pharmacy claims postings.
Complete pricing activities, including price changes and markdowns, and maintain accurate pricing, signage, and timely completion of regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under pharmacist-in-charge supervision.
Ensure compliance with state and local inventory laws for regulated products.
Maintain inventory records and systems, and organize required invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, operate the assigned point-of-sale system and handle related sales records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Complete additional assigned activities and tasks.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Liaise between management and non-management team members by coaching and developing capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.