Inventory Specialist

Walgreens•Cincinnati, OH

22d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related in-store processes. It also reviews reports and system applications that affect inventory balances and pricing, and maintains asset-protection practices and claims for inventory discrepancies or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and perform related system start-ups, cash handling, cashiering, and opening-readiness duties. The role provides customer service, coaches team members on inventory and operational procedures, and may serve as leader on duty. Work includes completing front-end and pharmacy inventory tasks under the pharmacist-in-charge’s supervision where specified, maintaining compliance with applicable policies and laws, and completing assigned training and development activities.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related activities under the pharmacist-in-charge’s supervision where specified.
Maintain on-shelf availability and complete receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and use reports and system applications that affect on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for warehouse or vendor overages, shortages, order errors, and damaged goods.
Open or close designated stores in the absence of store management, including system start-ups, cash handling, cashier responsibilities, and preparing the floor and stockroom for business.
Greet customers, offer assistance, resolve customer issues when serving as leader on duty, and model customer-service practices for team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; address undelivered scheduled receipts and inaccurate orders, and open tickets as needed.
Verify pharmacy shipment postings and complete or verify daily postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform tote audits and report shortages or damage.
Complete the on-shelf availability process for warehouse and direct-store-delivery departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Complete pharmacy recalls, vendor returns, non-controlled and damaged salvage returns, excess inventory returns, and applicable interstore transfers; verify prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletes, accurate signage, and applicable regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate inventory counts and on-hand quantities across departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products such as alcoholic beverages and tobacco products.
Maintain inventory records and systems, receive and post front-end products, and retain invoices, receipts, and return authorizations.
Prepare for physical inventory, support inventory-day activities, and audit the third-party inventory team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the team on package delivery activities, including package scanning, daily inventory functions, returns, and Pickup Program execution.
When serving as leader on duty in designated stores, process sales and related POS records, returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training, complete e-learning and safety modules, and obtain and maintain a state-required pharmacy license or certification.
Communicate between management and non-management team members, coach team members on inventory systems, assign tasks when leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.