Inventory Specialist

Walgreens•Saint Paul, MN

24d

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, ordering, pricing, returns, planogram accuracy, on-shelf availability, and inventory processes. It also helps ensure accuracy of on-hand balances and pricing, maintains asset-protection practices, and files claims for warehouse or vendor overages, shortages, order errors, and damaged goods, including prescription drugs. In designated stores, the Inventory Specialist may open or close the store in the absence of store management. This includes required system start-ups, cash handling and cashier responsibilities, and preparing the sales floor and stockroom for the business day. When serving as leader on duty, the role supports customer service, resolves customer issues, communicates tasks to team members, and reports disciplinary issues and customer complaints to management. The role performs front-end and pharmacy inventory operations, including receiving and posting deliveries, processing orders and returns, completing inventory counts and audits, executing pricing activities, maintaining records, and preparing for physical inventory. Pharmacy responsibilities are performed under the supervision of the pharmacist-in-charge. The specialist also supports package delivery activities and the Pickup Program, coaches team members on inventory systems and processes, completes required training, and maintains a pharmacy license or certification when required by the state.

Requirements

At least six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, posting shipments, completing tote audits, reporting shortages or damaged products, and processing returns and transfers under the pharmacist-in-charge’s supervision.
Champion On-Shelf Availability and complete the end-to-end process for planogrammed departments, including scan outs, disposals, call-ins, and vendor returns before expiration.
Receive, count, price, and process returns for store inventory; validate planograms and maintain accurate on-hand quantities across departments, stockrooms, overstock locations, and pharmacy.
Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
Scan deliveries while vendors are present, verify physical receipt, follow up on missed deliveries, and open tickets to correct inaccurate orders.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage accuracy, and other required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised; remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and package returns; support execution of the Pickup Program.
In designated stores, open or close the store in the absence of management and perform required system start-ups, cash handling, cashier duties, and business-day readiness activities.
Engage customers, offer assistance, model customer-service best practices, and, when leader on duty, resolve customer issues and answer questions.
When leader on duty, communicate assigned tasks, report disciplinary issues and customer complaints to management, and perform assigned point-of-sale responsibilities, including sales registration, returns, refunds, order voids, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company trainings and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ capabilities with inventory systems.
Complete additional activities and tasks as assigned.