Inventory Specialist

Walgreens•Saint Peters, MO
•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns, and oversees in-store inventory processes such as receiving, pricing, returns, and maintaining accurate on-hand quantities. The specialist champions On-Shelf Availability, validates planograms, and coordinates appropriate use of reports and system applications that affect inventory balances and pricing. The position also supports asset protection, prepares and maintains inventory records, handles vendor and warehouse discrepancies and damaged goods, and helps prepare for physical inventory. In designated stores, the specialist may open or close the store in the absence of management and may serve as leader on duty, helping resolve customer concerns and performing assigned sales and cash-handling tasks. The role includes coaching team members on inventory processes and systems, completing required company training, and maintaining a pharmacy license or certification when required by state law.

Requirements

  • Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior Walgreens work experience, with an evaluation on file.

Responsibilities

  • Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
  • Support pharmacy inventory activities, including receiving, counting, ordering, returns, shipment verification, inventory counts, smart counts, and prescription claims.
  • Champion On-Shelf Availability and complete inventory processes, including receiving, counting, pricing, returns, scan-outs, disposals, call-ins, and vendor returns.
  • Validate planograms and coordinate the proper use of reports and system applications affecting inventory balances and pricing.
  • Execute and maintain front-end and pharmacy asset-protection practices; file claims for overages, shortages, order errors, and damaged goods.
  • In designated stores, open or close the store in the absence of management, complete required start-ups and cash-handling tasks, and prepare the floor and stockroom for the business day.
  • Greet customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
  • Model and share customer-service best practices with team members.
  • Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
  • Scan deliveries while vendors are still in the store; address undelivered scheduled receipts and inaccurate orders, and open tickets as needed.
  • Complete or verify pharmacy order postings and audits, and report shortages or damaged products.
  • Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
  • Support ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as required.
  • Update and place designated pull-and-quarantine items in the proper holding area.
  • Maintain accurate on-hand inventory quantities in basic departments, stockroom, overstock locations, and pharmacy.
  • Ensure inventory compliance with state and local laws for regulated products such as alcohol and tobacco.
  • Maintain inventory records and systems; organize and retain invoices, receipts, and return authorizations.
  • Prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party team.
  • Keep counters and shelves clean and well merchandised.
  • Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
  • When serving as leader on duty in designated stores, register sales on the POS and handle related transactions, returns, voids, refunds, cash drops, and change requests.
  • Comply with company policies and procedures and maintain respectful relationships with coworkers.
  • Attend company training, complete e-learning modules and safety training, and obtain and maintain a valid pharmacy license or certification as required by the state.
  • Coach and develop team members in inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
  • Complete additional activities and tasks as assigned.
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