Inventory Specialist

Walgreens•Painesville, OH

26d•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management; champions On-Shelf Availability; and handles receiving, counting, ordering, pricing, returns, and other in-store inventory processes. The specialist validates planogram accuracy, uses reports and system applications to help maintain accurate on-hand balances and pricing, maintains asset protection practices, and files claims for overages, shortages, order errors, or damaged goods, including prescription drugs. In designated stores, the specialist may open or close the store in the absence of store management and serve as leader on duty. These duties include required system start-ups, cash handling, cashier responsibilities, and preparing the floor and stockroom for the business day. The role also engages customers, supports a positive customer experience, coaches team members on inventory processes, and communicates assigned tasks and issues to management. The specialist executes warehouse, vendor, front-end, and pharmacy inventory workflows, including receiving and posting deliveries and orders; completing On-Shelf Availability processes, scan-outs, returns, recalls, pricing activities, and inventory counts; and maintaining inventory records and documentation. Pharmacy inventory activities are performed under the supervision of the pharmacist-in-charge. The role also helps prepare for physical inventory, supports package delivery and pickup activities, maintains clean and well-merchandised counters and shelves, and completes training and other assigned tasks.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related activities under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and carry out receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and use reports and system applications to support accurate on-hand balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Greet customers, offer assistance, model customer-service best practices, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are in the store; take appropriate action on physically delivered or undelivered scheduled receipts and correct inaccurate orders as needed.
Under the pharmacist-in-charge’s supervision, verify and complete postings of pharmacy shipments and orders, including required tote audits and shortage or damage reporting.
Complete On-Shelf Availability processes for planogrammed departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns for subscribed departments, vendor/DSD departments, and pharmacy.
Complete pharmacy recalls, vendor returns, damaged salvage returns, and other pharmacy inventory activities; facilitate excess inventory returns or applicable interstore transfers.
Verify posting of pharmacy and prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items; monitor pharmacy manual orders and maintain consigned inventory as required.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities across basic departments, stockroom, overstock locations, and, under the pharmacist-in-charge’s supervision, pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws regarding regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records, receive and post front-end products in inventory systems, and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of the sales floor, stockroom, and pharmacy, and auditing the third-party team.
Keep counters and shelves clean and well merchandised; maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and package returns; support the Pickup Program.
In designated stores, when serving as leader on duty, register sales on the assigned POS system and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules including safety training, and obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members’ capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.