Inventory Specialist

Petco•Kenner, LA

23d•Onsite

About The Position

The Inventory Specialist supports daily operational excellence within Petco’s Pet Care Center, with a primary focus on Ship-from-Store (SFS) and Omni Channel execution. The role helps deliver seamless customer experiences by accurately picking, packing, labeling, and shipping orders; supporting inventory flow; and assisting with receiving, stocking, merchandise presentation, and customer service. It requires operational precision, teamwork, problem-solving, and active engagement in a fast-paced retail environment. The position also supports inventory counts and operational projects, maintains clean and organized work areas, follows safety and loss-prevention procedures, and communicates order status and operational needs to Pet Care Center leadership. Work takes place in a retail Pet Care Center, with regular customer interaction and proximity to animals.

Requirements

At least 1 year of experience working with or caring for companion animals and aquatic life.
Strong knowledge of animal care, husbandry, and maintenance practices.
Ability to educate others and communicate effectively.
Strong customer-service mindset and aptitude for selling behaviors.
Basic business, math, and inventory-management skills.
Strong organizational, interpersonal, and communication skills.
Strong attention to detail and organizational skills.
Ability to follow processes while applying sound judgment when needed.
Strong teamwork and problem-solving skills.
High school diploma or GED, or equivalent work experience; the posting also states that a high school diploma or GED is preferred.
Completion and ongoing maintenance of the Petco Animal Care Certification Program.
Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Nice To Haves

Genuine interest in animals and their care.

Responsibilities

Execute daily Ship-from-Store operations, including accurately picking, packing, labeling, and shipping orders.
Support efficient Omni Channel execution and reduce processing time through familiarity with processes and operational discipline.
Receive, unload, and stock merchandise and supplies according to operational guidelines.
Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
Complete Omni and SFS projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling.
Compare on-site conditions with plans, identify variances, and recommend or implement corrective actions.
Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment meet standards.
Provide daily status updates to Pet Care Center leadership, including information about unfinished orders or needed system corrections.
Perform housekeeping to maintain a clean, organized, and professional backroom and sales floor.
Support special projects and additional operational tasks as assigned.
Maintain a safe, clean, and compliant Pet Care Center environment and follow safety, loss-prevention, operational, and other required procedures.
Escalate issues or concerns appropriately to the Leader on Duty.
Provide friendly, helpful, solution-oriented customer service and support customer interactions using Petco’s selling model as needed.
Process register transactions accurately and efficiently when supporting the sales floor.
Support inventory accuracy, replenishment, and merchandise presentation while maintaining operational standards in backroom and sales-floor environments.