Inventory Specialist

Walgreens•North Oaks, MN

21d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, planogram accuracy, and other in-store inventory processes. The specialist also reviews reports and system applications affecting inventory balances and pricing, maintains asset-protection practices, and files claims for overages, shortages, order errors, or damaged goods. In designated stores, the specialist may open or close the store in the absence of store management and, when serving as leader on duty, help resolve customer issues and oversee assigned operational and point-of-sale tasks. The role works with store team members and management to execute inventory and customer-service practices, complete required training, and maintain applicable pharmacy licensure or certification.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, and transfers, under the pharmacist-in-charge’s supervision where specified.
Champion On-Shelf Availability and perform receiving, counting, pricing, returns, planogram validation, and related inventory processes.
Review and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
When designated and in the absence of store management, open or close the store and complete required system start-ups, cash handling, cashier duties, and readiness tasks.
Greet customers, offer product and service assistance, and, when leader on duty, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store, take appropriate action on delivered or missed receipts, contact vendors as needed, and open tickets to correct inaccurate orders.
Verify and complete pharmacy shipment and order postings, tote audits, and reporting of shortages or damaged products, under the pharmacist-in-charge’s supervision.
Complete the On-Shelf Availability process for applicable departments, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Complete pharmacy inventory activities such as recalls, vendor returns, damaged-product returns, excess inventory returns, and eligible interstore transfers; verify pharmacy and prescription claims postings.
Execute pricing activities, including price changes, markdowns, markdown deletions, signage accuracy, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockroom, overstock locations, and pharmacy; complete pharmacy smart counts.
Ensure inventory compliance with state and local laws for regulated products.
Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparation of sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment; assist and coach the team on package delivery activities and support the Pickup Program.
When designated as leader on duty, register sales on the assigned POS system and handle related records, returns, voids, refunds, cash drops, and change requests.
Follow company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning modules including safety training, and maintain a valid pharmacy license or certification as required by the state.
Act as a liaison between management and non-management team members by coaching and developing inventory-system capabilities; when leader on duty, communicate tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.