Inventory Specialist

CVS Health•01123 - Connecticut CVS Pharmacy, L.L.C., CT

1d•$19 - $29

About The Position

The Inventory Specialist supports CVS Health retail pharmacy operations by coordinating and monitoring inventory management activities while helping the pharmacy team deliver safe, accurate, and timely prescription fulfillment and caring patient service. The role builds on Pharmacy Technician skills and includes modeling best practices, coaching colleagues, maintaining inventory standards, and communicating the status of inventory activities as permitted by law and directed by pharmacy leadership. The Inventory Specialist follows company standard operating procedures and applicable laws and policies, including requirements for patient safety, controlled substances, and privacy. The position also contributes to patient service, team development, and a safe, inclusive workplace. Depending on state law, training, and certification, the specialist may support immunizations and other health services. The role requires regular and predictable attendance, including nights and weekends, and flexibility to travel to other stores in the market as business needs require.

Requirements

At least 6 months of experience as a Pharmacy Technician.
Comply with applicable state board of pharmacy requirements and laws, including requirements related to age, education, and licensure or certification.
If the state board of pharmacy does not set a minimum age, be at least 16 years old.
If the state board of pharmacy does not set a minimum education requirement, have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
Complete required training within the designated timeframe.
Ability to concentrate on tasks and switch between tasks to meet patient and business needs.
Ability to confirm prescription information and label accuracy.
Ability to provide friendly assistance, understand patient reactions, and respond appropriately.
Verbal and written communication skills for interacting with patients and colleagues, including active listening and accurately conveying or receiving detailed spoken instructions.
Ability to use mathematics for prescription-related calculations, such as quantities, days’ supply, and bottle counts.
Ability to identify challenging patient or colleague interactions and select an appropriate response.
Ability to remain mobile and upright for extended periods; lift, scan, and bag items; reach and stoop; perform repetitive finger tasks; and maintain close visual acuity.
Ability to occasionally lift or exert up to 20 pounds, frequently lift or exert up to 10 pounds, and consistently move objects requiring negligible force.

Nice To Haves

National Certification.
1–3 years of previous experience as a Pharmacy Technician.
Previous experience in a pharmacy, retail, medical, or customer service setting.
Ability to work in the home store and at other market locations to meet business needs.
Ability to work 30 hours or more per week.

Responsibilities

Follow company standard operating procedures at pharmacy workstations and support pharmacists in managing and improving patient health.
Follow pharmacy workflow procedures across production, pickup, drive-thru, and drop-off to support safe and accurate prescription fulfillment.
Coordinate and monitor inventory activities, uphold inventory standards, maintain target inventory levels, and help mitigate inventory loss.
Monitor inventory reporting outcomes and communicate completion of inventory activities as permitted by law and directed by pharmacy leadership.
Oversee pharmacy ordering and coach the team on inventory practices, including putting away medication deliveries, annual physical inventories, cycle counts, returns-to-stock, refrigerator organization, and waiting-bin inventories.
Provide caring patient service at pickup, drive-thru, and over the phone; offer immunizations and other services where appropriate; and resolve or escalate patient concerns.
Contribute to team performance, maintain workflow and inventory goals, respond to feedback, and develop clinical and technical knowledge.
Remain flexible to scheduling and business needs, including traveling to other market stores for shifts as needed.
Comply with applicable laws, regulations, professional standards, ethical principles, and CVS policies, including requirements for patient safety, controlled substances, and patient privacy and security.
Deliver additional patient health care services, such as immunizations and point-of-care testing, or staff offsite clinics when legally permitted and appropriately trained and certified.
Where permitted and qualified, complete licensure and training requirements for Technician Immunizer status; educate patients about vaccines and refer vaccination questions to the Pharmacist-on-duty; monitor and respond to adverse reactions and report them as required; and review, collect, track, and document patient information.
Maintain regular and predictable attendance, including nights and weekends, and complete required training within the designated timeframe.
Perform physical tasks including remaining mobile and upright, lifting, scanning and bagging items, reaching, repetitive finger movements, stooping, and visually inspecting small items or information.
Complete additional tasks as directed by a supervisor or manager.