Inventory Specialist

Walgreens•Bloomington, IL

21d•$18 - $23

About The Position

The Inventory Specialist is responsible for executing, monitoring, and training inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and asset protection. In designated stores, the specialist may open or close the store or serve as leader on duty in the absence of store management. The position also supports customer service, store operations, inventory compliance, package delivery and pickup activities, physical inventory, and team development. Pharmacy responsibilities are performed under the supervision of the pharmacist-in-charge. The specialist attends company training and maintains any pharmacy license or certification required by the state.

Requirements

Internal candidates must have six months of prior work experience with Walgreens; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store inventory best practices and standard operating procedures for front-end and pharmacy operations.
Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, transfers, and verification of pharmacy shipments and claims, under the pharmacist-in-charge’s supervision.
Receive, count, price, and process returns for merchandise; maintain accurate on-hand quantities, inventory records, and planograms.
Review and coordinate the use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset protection practices; file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open or close the store in the absence of store management, including system startups, cash handling, cashier responsibilities, and preparing the floor and stockroom for business.
Engage customers, offer assistance, model customer-service practices, and, when designated leader on duty, resolve customer issues and answer questions.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, receiving, and scanning orders and deliveries.
Complete the On-Shelf Availability process, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Complete pricing activities, including daily price changes, markdowns, markdown deletes, signage accuracy, and other regulatory pricing tasks.
Support front-end and pharmacy ordering, order expense items, monitor pharmacy manual orders for excess, and maintain consigned inventory.
Update on-hands and place designated pull-and-quarantine items in the assigned holding area.
Maintain inventory compliance with state and local laws regarding regulated products.
Organize and retain invoices, receipts, return authorizations, and other inventory records.
Prepare for and support physical inventory, including preparing store areas and auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and the Pickup Program.
When serving as leader on duty in designated stores, operate the POS and handle sales records, product returns, order voids, customer refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful coworker relationships.
Attend company training and complete e-learning modules, including required safety training.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members on inventory systems; when leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.