Inventory Specialist

Walgreens•Grove, OK

26d•$18 - $23

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures throughout the store, including the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and handles receiving, counting, pricing, returns, planogram accuracy, and other in-store inventory processes. It also reviews and coordinates the appropriate use of reports and system applications that affect inventory balances and pricing, and maintains asset-protection practices and claims for inventory discrepancies or damaged goods. In designated stores, the Inventory Specialist may open or close the store in the absence of store management, completing required system start-ups, cash handling, cashier tasks, and preparations for the business day. The position engages customers and models customer-service practices. Under the pharmacist-in-charge’s supervision, it performs pharmacy inventory tasks, including shipment verification, returns, recalls, inventory counts, and claims verification. The role also supports ordering, pricing, inventory compliance, physical inventory, package delivery activities, and team training and communication. The position requires relevant retail experience, attention to detail, the ability to multitask and manage execution, and experience identifying operational problems and implementing solutions. Candidates must be able to work a flexible schedule, including evenings and weekends. A valid pharmacy license or certification must be obtained and maintained as required by the state.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and related activities under the pharmacist-in-charge’s supervision.
Champion On-Shelf Availability and manage receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planograms and coordinate the proper use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, or damaged goods, including prescription drugs.
In designated stores, open or close the store in the absence of store management and complete required start-up, cash-handling, cashier, floor, and stockroom tasks.
Engage customers, offer assistance, and, when serving as leader on duty in designated stores, resolve customer issues and answer questions.
Model and share customer-service best practices with team members.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are present, take appropriate action on delivery discrepancies, contact vendors about missed scheduled receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge’s supervision, verify pharmacy shipments and complete or verify daily postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders; perform necessary tote audits and report shortages or damaged product.
Complete the On-Shelf Availability process for planogrammed departments, including disposals, call-ins, vendor returns before expiration, and scan outs and scan-out returns for subscribed departments, vendor/DSD departments, and pharmacy.
Under the pharmacist-in-charge’s supervision, complete pharmacy recalls, vendor returns, non-controlled and damaged-salvage returns, excess-inventory returns or applicable interstore transfers, and verify pharmacy and prescription claims postings.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining and ordering consigned inventory as needed.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Maintain accurate inventory counts and on-hand quantities in departments, stockrooms, overstock locations, and pharmacy; complete pharmacy smart counts under the pharmacist-in-charge’s supervision.
Ensure inventory compliance with state and local laws for regulated products, such as alcoholic beverages and tobacco products.
Maintain inventory records by receiving and posting front-end products in inventory systems, and organize and retain necessary files, invoices, receipts, and return authorizations.
Help prepare for physical inventory and support inventory-day activities, including preparing the sales floor, stockroom, and pharmacy and auditing the third-party team.
Keep counters and shelves clean and well merchandised.
Maintain knowledge of store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
In designated stores, when serving as leader on duty, register sales on the assigned POS system and document scanning errors, price verifications, items not on file, price modifications, and voids; complete returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Complete additional activities and tasks as assigned.
Attend company training, complete e-learning modules, and meet safety training requirements.
Obtain and maintain a valid pharmacy license or certification as required by the state.
Coach and develop team members’ capabilities with inventory systems, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.