Inventory Specialist

Walgreens•Jupiter, FL

25d

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, including receiving, counting, ordering, and returns, and champions On-Shelf Availability. It is responsible for inventory processes, planogram accuracy, inventory and pricing reports and systems, asset protection, and filing claims for overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store and serve as leader on duty when store management is absent. This can include starting required systems, handling cash and cashier responsibilities, preparing the floor and stockroom, resolving customer issues, and coordinating tasks with team members. The position includes receiving and verifying deliveries, managing front-end and pharmacy inventory counts and on-hand quantities, completing pricing and returns activities, preparing for physical inventory, maintaining inventory records, and supporting package delivery and pickup programs. Pharmacy inventory work is performed under the supervision of the pharmacist-in-charge. The specialist also completes company training, maintains any pharmacy license or certification required by the state, and helps coach team members on inventory systems and processes.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on storewide inventory best practices and standard operating procedures.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, audits, and maintaining accurate on-hand quantities, under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete related processes, including scan-outs, disposals, call-ins, and vendor returns before expiration.
Receive, count, price, and process returns for inventory; validate planograms and maintain accurate inventory counts.
Review and coordinate the appropriate use of reports and system applications affecting inventory balances and pricing.
Execute front-end and pharmacy asset protection procedures and file claims for overages, shortages, order errors, and damaged goods.
In designated stores, open and close the store in the absence of management, complete required system start-ups and cash handling, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, and model customer service best practices; when serving as leader on duty, resolve customer issues and answer questions.
Create, review, and receive warehouse and vendor orders; scan deliveries while the vendor is present and address undelivered or inaccurate scheduled receipts.
Verify pharmacy shipments and complete or verify postings for pharmacy warehouse, prescription, OTC, secondary vendor, flu, and dropship orders.
Complete pharmacy recalls, vendor returns, damaged salvage returns, excess inventory returns, and applicable interstore transfers.
Complete pricing activities, including price changes, markdowns, markdown deletes, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place those items in the designated holding area.
Maintain inventory compliance with state and local laws regarding regulated products.
Maintain inventory records, post received products in inventory systems, and organize invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, including package scanning, daily inventory functions, and returns; support the Pickup Program.
When serving as leader on duty, register sales on the POS system and handle returns, voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete required e-learning and safety modules, and maintain a state-required pharmacy license or certification.
Coach and develop team members' capabilities with inventory systems; when serving as leader on duty, communicate assigned tasks and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.