Inventory Specialist

Walgreens•Springfield, IL

22d•$18 - $23•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains store-wide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management and oversees receiving, counting, ordering, pricing, returns, on-shelf availability, planogram accuracy, inventory reports, system applications, and asset protection. In designated stores, the specialist may open or close the store in the absence of store management and perform associated systems, cash-handling, cashier, and readiness tasks. The position also supports customer service, store operations, pricing and inventory compliance, physical inventory, package delivery, and team development. Pharmacy activities are performed under the supervision of the pharmacist-in-charge. The specialist attends required training and maintains a pharmacy license or certification when required by the state.

Requirements

Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Valid pharmacy license or certification as required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience with an evaluation on file.

Responsibilities

Execute, monitor, and train team members on store-wide inventory practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, recalls, transfers, inventory counts, smart counts, and verification of pharmacy postings and claims under the supervision of the pharmacist-in-charge.
Receive, count, price, and process returns for store inventory; champion on-shelf availability and validate planogram accuracy.
Review and coordinate the use of reports and system applications affecting inventory balances and pricing accuracy.
Execute and maintain asset protection practices and file claims for vendor or warehouse overages, shortages, order errors, and damaged goods.
When designated, open or close the store in the absence of store management, complete required system start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
Engage customers, offer assistance, resolve issues when serving as leader on duty, and model customer-service best practices.
Execute and coach team members on warehouse and vendor inventory management, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; address undelivered scheduled receipts and inaccurate orders, and open tickets as needed.
Complete the on-shelf availability process for planogrammed departments, including disposals, call-ins, vendor returns, and scan outs and returns.
Complete pricing activities, including price changes, markdowns, markdown deletions, accurate signage, and required regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update and place designated pull-and-quarantine items in the appropriate holding area.
Maintain accurate on-hand quantities across store departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws regarding regulated products.
Maintain inventory records and retain invoices, receipts, and return authorizations for inventory activities.
Help prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised.
Learn and use store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
When designated as leader on duty, operate the point-of-sale system and handle sales records, returns, order voids, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training and complete e-learning modules, including safety training.
Obtain and maintain a valid pharmacy license or certification when required by the state.
Coach and develop team members on inventory systems; when leader on duty, communicate assignments and report disciplinary issues and customer complaints to management.
Complete additional activities and tasks as assigned.