Inventory Specialist

Petco Animal Supplies Stores • Buena Park, CA

28d • Onsite

About The Position

The Inventory Specialist supports seamless omnichannel experiences and daily operational excellence within Petco’s Pet Care Center. The role focuses primarily on Ship-from-Store (SFS) and Omni Channel execution, ensuring accurate picking, packing, labeling, shipping, and inventory flow. The specialist also assists with receiving and stocking merchandise, inventory counts, merchandising projects, and customer service as needed.

This position works in a Pet Care Center retail environment and requires active engagement on the sales floor. It involves frequent standing and walking, as well as bending, kneeling, reaching, and lifting merchandise, supplies, or animals weighing up to 50 pounds. The role includes customer assistance and cashiering, work near animals and exposure to animal dander, odors, noises, and cleaning chemicals. Flexible availability is required to support operating hours, including evenings, weekends, and holidays.

Requirements

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program is required.
• High school diploma or GED, or equivalent work experience; the posting also lists a high school diploma or GED as preferred.
• Strong attention to detail and organizational skills.
• Basic math proficiency and basic business, math, and inventory management skills.
• Above-average communication skills and strong interpersonal skills.
• Ability to follow processes while applying sound judgment when needed.
• Strong teamwork and problem-solving skills.
• Ability to educate others and communicate effectively.
• Strong customer service mindset and aptitude for selling behaviors.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.
• Ability to work in proximity to animals and tolerate exposure to animal dander, odors, noises, and cleaning chemicals.

Nice To Haves

• Genuine interest in animals and their care.

Responsibilities

• Execute daily Ship-from-Store operations, including accurate picking, packing, labeling, and shipping.
• Support efficient Omni Channel execution and reduce processing time through process familiarity and operational discipline.
• Assist with receiving, unloading, and stocking merchandise and supplies in accordance with operational guidelines.
• Maintain accurate inventory flow and support quarterly and annual physical inventory counts.
• Complete Omni and SFS projects, including planogram sets, labeling, signage, fixture setup, RTV processing, and hazardous waste handling.
• Compare on-site conditions with plans, identify variances, and recommend or implement corrective actions.
• Coordinate with Pet Care Center and field partners to ensure fixturing, floor plans, stocking, and SFS equipment meet standards.
• Communicate daily status updates to Pet Care Center leadership, including unfinished orders or required system corrections.
• Maintain a clean, organized, and professional backroom and sales floor through routine housekeeping.
• Support special projects and additional operational tasks as assigned.
• Support a safe, clean, and compliant Pet Care Center environment and follow safety, loss-prevention, and operational procedures.
• Escalate issues or concerns appropriately to the Leader on Duty.
• Provide friendly, helpful, solution-oriented customer service and support customer interactions using Petco’s selling model as needed.
• Process register transactions accurately and efficiently when supporting the sales floor.
• Contribute to a collaborative, inclusive team culture and deliver a positive customer experience through professionalism and teamwork.

Benefits

• Purpose-driven work that makes a difference for pets and people.
• Welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• Fun, fast-paced role where no two days are the same.
• Petco Total Rewards include health and financial benefits, 401(k), incentives, and PTO; details are available through the company benefits link.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED