Inventory Service Associate (ISA) - Aurora, CO (1099 Contractor)
About The Position
The ASSURE Inventory Service Associate is a temporary contractor role supporting the Supply Chain Operations and Returns Team through patient field retrieval activities, inventory management, and delivery of inventory to fittings. The position is based in Aurora, Colorado, and involves travel to patient homes, hospitals, clinics, and other healthcare facilities to retrieve equipment and support fittings. Assignments may involve daytime, evening, or weekend hours, and may include travel to high-risk areas. The associate contacts prescribers, caregivers, and patients to schedule return services; helps patients pack the Assure® system and components; reviews and transmits required paperwork; and manages returned kits, garments, and electronic equipment. Equipment may be dropped off at a local FedEx or approved Walgreens location or delivered to Kestra’s preferred shipping partners. The role also performs inventory services, including cycle counts, and moves inventory to fitting locations as needed. The position requires protecting patient confidentiality, following HIPAA requirements and Kestra policies, and handling equipment carefully. Work involves frequent driving in an agreed-upon area, variable conditions while traveling, and occasional extended hours. The estimated pay range is $2,800–$3,800 per month, depending on location and experience.
Requirements
- High school diploma or equivalent.
- Completion of a comprehensive background check following an offer of agreement.
- Valid driver’s license in the state of residence with a satisfactory driving record.
- Reliable transportation.
- Proof of motor vehicle insurance.
- Knowledge of MS Office and MS Teams.
- Excellent communication and customer service skills, including willingness to work with prescribers, patients, and caregivers.
- Comfort entering patient residences.
- Strong organizational, service, and detail orientation.
- Strong time-management skills and ability to work independently.
- Trustworthiness and ability to comply with HIPAA regulations and Kestra policies.
- Ability to lift up to 40 pounds unassisted, including at times lifting items in and out of a vehicle.
Nice To Haves
- DME retrieval experience.
- Inventory management experience.
Responsibilities
- Contact prescribers, caregivers, and patients to schedule return services.
- Conduct inventory management services, including cycle counts.
- Move inventory to fitting locations at hospitals, patient homes, and clinics as needed.
- Accept assignments that may include daytime, evening, and weekend hours.
- Travel to patient homes, hospitals, and other healthcare facilities to provide retrieval services, potentially including travel to high-risk areas.
- Assist patients in packing the Assure® system and all components.
- Review and transmit essential paperwork with patients to retrieve the Assure® garment and WCD system.
- Manage the return of Assure® system kits, garments, and electronic equipment, including dropping systems at local FedEx or approved Walgreens locations.
- Coordinate and drop off retrieved equipment at Kestra preferred shipping partners.
- Adhere to the pledge of confidentiality and applicable patient-information restrictions.
- Handle Assure® system kits, garments, and electronic equipment carefully.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
