About The Position

As an Inventory Control & Quality Assurance (ICQA) Leader, you will oversee assigned ICQA responsibilities and supervise a group of ICQA team members in executing quality routines, functions, and research. You will root-cause quality defects within the operation and analyze site operating methods and procedures to identify gaps in inventory control and total quality. You will lead improvements in bin and location accuracy, order cancels, and other quality indicators identified through process audits. As the ICQA department leader for a distribution site, you will determine appropriate methods and problem-solving tools, implement new practices and procedures, and lead kaizen and continuous improvement events. You will develop innovative and creative ways to achieve results while collaborating across operational departments to drive quality goals and meet inventory control metrics. You will also foster an environment where diverse backgrounds are respected and valued. Job duties may change at any time due to business needs.

Requirements

  • Four-year degree or equivalent experience.
  • Ability to work independently and in a team environment.
  • Ability to work in an environment with frequently changing and competing priorities.
  • Ability to navigate web-based ICQA reporting and forms, such as Microsoft SharePoint, Microsoft Forms, and Smartsheet.
  • Experience with Six Sigma, Lean Thinking, Quality Management, Continuous Improvement, or Process Engineering.
  • Clear and effective communication skills for a variety of audiences, with strong reasoning and organizational skills.
  • Strong analytical, operational research, root-cause, and problem-solving skills.
  • Proven ability to motivate teams and manage conflict, and ability to provide feedback and develop team members.
  • Ability to read, interpret, and effectively communicate necessary policies and procedures to others.

Responsibilities

  • Oversee assigned ICQA responsibilities and supervise ICQA team members performing quality routines, functions, and research.
  • Root-cause operational quality defects and analyze site methods and procedures to identify inventory control and total quality gaps.
  • Lead improvements in bin and location accuracy, order cancels, and other quality indicators identified through process audits.
  • Determine appropriate methods and problem-solving tools for the ICQA department.
  • Implement new practices and procedures, including leading kaizen and continuous improvement events.
  • Collaborate across operational departments to drive quality goals and meet inventory control metrics.
  • Foster an environment in which diverse backgrounds are respected and valued.

Benefits

  • Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k)
  • Employee discount
  • Short-term disability
  • Long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
  • Potential additional compensation in the form of an eligibility-based shift differential of $2.00 to $3.50 per hour.
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