IT Asset Administrator – Stuarts Draft, VA

McKee Foods Corporation•Stuarts Draft, VA
•$65,300 - $73,400•Onsite

About The Position

McKee Foods is seeking an IT Asset Administrator for its IT Asset team in Stuarts Draft, Virginia. The role manages the full lifecycle of end-user technology, from procurement and deployment through support and retirement, and provides hands-on, on-site employee support. The team values innovation, adaptability, ownership, problem-solving, and continuous improvement. The ideal candidate is organized and detail-oriented, learns new technology quickly, and is proactive about improving IT asset processes. The position is on-site and scheduled for first shift, Monday through Friday, 8:00 a.m. to 5:00 p.m., with other hours as needed. It is a salaried, exempt grade 5 position, with a stated annual pay range of $65,300–$73,400 depending on qualifications and experience. The role is part of a career ladder spanning grades 5–7.

Requirements

  • Associate’s degree or at least two years of college; two years of relevant experience may be substituted for each year of required college.
  • One year of experience in computer hardware repair and software installation.
  • Experience supporting Windows 10 and 11, plus basic knowledge of mobile operating systems.
  • Ability to set up, diagnose, repair, or replace computer systems, peripherals, and parts.
  • Strong working knowledge of Microsoft Office, especially Excel, and Google Workspace.
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records.
  • Strong troubleshooting skills, including researching problems to identify and solve root causes.
  • Customer service experience, professionalism, and strong verbal and written communication skills.
  • Ability to learn quickly, work independently, and contribute effectively as part of a team.
  • Willingness to travel up to 5%.

Nice To Haves

  • Bachelor’s degree in a related field.
  • One or more years of experience in desktop support or help desk.
  • Experience with an IT asset management (ITAM) or IT service management (ITSM) platform, such as FreshService, ServiceNow, or similar.
  • Understanding of software licensing models, including per-user, per-device, subscription, and enterprise agreements.
  • Experience supporting physical inventory audits or data sanitization standards such as NIST 800-88.
  • Familiarity with ITIL practices.
  • Experience with Active Directory and scripting tools such as PowerShell and WMI.
  • Experience with Virtual Desktop Infrastructure (VDI) environments.
  • Experience with mobile device management (MDM) software.
  • Experience with Linux and macOS.
  • Experience supporting network switches and routers.
  • Experience using AI tools such as Claude or Gemini to assist with troubleshooting and research.
  • Project management experience.

Responsibilities

  • Receive, tag, and record new hardware; maintain accurate records of asset location, assignment, and status.
  • Manage hardware lifecycle activities, including procurement requests, deployment, refresh cycles, and retirement, in compliance with purchasing procedures and standards.
  • Track software licenses, warranties, and service level agreements; monitor license usage for compliance and identify unused licenses.
  • Conduct periodic physical inventory audits and reconcile discrepancies between records and equipment on hand.
  • Coordinate secure disposal and data sanitization of retired equipment and maintain certificates of destruction.
  • Manage spare-parts and loaner inventory to support timely repairs and replacements.
  • Coordinate with vendors on warranty claims, repairs, quotes, and renewals.
  • Process equipment changes for new hires, transfers, and departures, including equipment recovery.
  • Produce reports on inventory, license usage, warranty expirations, and upcoming refresh needs.
  • Deliver, install, and set up computer systems, including software installation.
  • Provide on-site triage and support to resolve technical issues and identify opportunities for improvement.
  • Resolve issues and requests involving workstations, laptops, mobile devices, operating systems, software, hardware, and peripherals; partner with higher-level teams on complex issues.
  • Participate in and promote corporate standardization to improve support and lower total cost of ownership.

Benefits

  • Competitive weekly pay.
  • Profit-sharing cash bonus program.
  • 401(k) with matching contributions.
  • 25 days of paid time off for vacation, holidays, sick time, personal time, and other uses.
  • Medical insurance, including health, dental, vision, and prescription drug plan.
  • Supplemental plans, including life insurance.
  • Fully-paid parental leave.
  • Health Center and Pharmacy.
  • Mental wellness counseling (on-site in Tennessee and virtual elsewhere).
  • Tuition reimbursement.
  • Credit Union.
  • Exercise and recreation facility.
  • Wellness programs with incentives.
  • Employee Assistance Program (EAP).
  • Company-paid short-term and long-term disability benefits.
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