IT Asset Administrator – Stuarts Draft, VA

McKee Foods•Stuarts Draft, VA

17h•Onsite

About The Position

McKee Foods is seeking an IT Asset Administrator to join its IT Asset team in Stuarts Draft, Virginia. The role manages the full lifecycle of end-user technology—from procurement and deployment through support and retirement—and provides hands-on, on-site employee support. The position is suited to an organized, detail-oriented, proactive self-starter who learns new technology quickly, takes ownership, solves problems, and contributes to continuous improvement. It is salaried, grade 5, with a stated annual pay range of $65,300–$73,400 depending on qualifications and experience. The role is part of a career ladder spanning grades 5–7. The schedule is first shift, Monday through Friday, 8:00 a.m.–5:00 p.m., with other hours as needed. The position is on-site at 272 Patton Farm Road, Stuarts Draft, VA 24477.

Requirements

Associate’s degree or at least two years of college; two years of relevant experience may be substituted for each year of required college.
One year of experience in computer hardware repair and software installation.
Experience supporting Windows 10 and 11, plus basic knowledge of mobile operating systems.
Ability to set up, diagnose, repair, or replace computer systems, peripherals, and parts.
Strong working knowledge of Microsoft Office, especially Excel, and Google Workspace.
Strong attention to detail and organizational skills, including the ability to maintain accurate records.
Strong troubleshooting skills, including researching problems to identify and solve root causes.
Customer service experience, professionalism, and strong verbal and written communication skills.
Ability to learn quickly, work independently, and contribute effectively as part of a team.
Willingness to travel up to 5%.

Nice To Haves

Bachelor’s degree in a related field.
One or more years of experience in desktop support or help desk.
Experience with an IT asset management (ITAM) or IT service management (ITSM) platform, such as FreshService, ServiceNow, or similar.
Understanding of software licensing models, including per-user, per-device, subscription, and enterprise agreements.
Experience supporting physical inventory audits or data sanitization standards such as NIST 800-88.
Familiarity with ITIL practices.
Experience with Active Directory and scripting tools such as PowerShell and WMI.
Experience with Virtual Desktop Infrastructure (VDI) environments.
Experience with mobile device management (MDM) software.
Experience with Linux and macOS.
Experience supporting network switches and routers.
Experience using AI tools such as Claude or Gemini to assist with troubleshooting and research.
Project management experience.

Responsibilities

Receive, tag, and record new hardware; maintain accurate records of asset location, assignment, and status.
Manage hardware lifecycle activities, including procurement requests, deployment, refresh cycles, and retirement, in accordance with purchasing procedures and standards.
Track software licenses, warranties, and service level agreements; monitor license usage for compliance and identify unused licenses.
Conduct periodic physical inventory audits and reconcile discrepancies between records and equipment on hand.
Coordinate secure disposal and data sanitization of retired equipment and maintain certificates of destruction.
Manage spare-parts and loaner inventory to support timely repairs and replacements.
Coordinate with vendors on warranty claims, repairs, quotes, and renewals.
Process equipment changes for new hires, transfers, and departures, including equipment recovery.
Produce reports on inventory, license usage, warranty expirations, and upcoming refresh needs.
Deliver, install, and set up computer systems, including software installation.
Provide on-site triage and support to resolve technical issues and identify opportunities for improvement.
Resolve workstation, laptop, mobile-device, operating-system, software, hardware, and peripheral issues and requests; partner with higher-level teams on complex issues.
Participate in and promote corporate standardization to improve support and lower total cost of ownership.

Benefits

Competitive weekly pay.
Profit-sharing cash bonus program.
401(k) with matching contributions.
25 days of paid time off for vacation, holidays, sick time, personal time, and other needs.
Medical insurance, including health, dental, vision, and prescription drug coverage.
Supplemental plans, including life insurance.
Fully-paid parental leave.
Health Center and Pharmacy.
Mental wellness counseling (on-site in Tennessee, virtual elsewhere).
Tuition reimbursement.
Credit Union.
Exercise and recreation facility.
Wellness programs with incentives.
Employee Assistance Program (EAP).
Company-paid short-term and long-term disability benefits.