About The Position

The Inventory Control & Quality Assurance (ICQA) Leader oversees assigned ICQA responsibilities and supervises ICQA team members as they execute quality routines, functions, and research. The role identifies root causes of operational quality defects and analyzes site operating methods and procedures to find gaps in inventory control and total quality. The leader drives improvements in bin and location accuracy, order cancels, and other quality indicators identified through process audits. Leading the ICQA department at a distribution site, this role selects appropriate methods and problem-solving tools, implements new practices and procedures, and leads kaizen and continuous improvement events. The leader collaborates across operational departments to achieve quality goals and inventory control metrics, while fostering an environment where diverse backgrounds are respected and valued. Job duties may change at any time due to business needs.

Requirements

  • Four-year degree or equivalent experience.
  • Ability to work independently and in a team environment.
  • Ability to work in an environment with frequently changing and competing priorities.
  • Ability to navigate web-based ICQA reporting and forms, such as Microsoft SharePoint, Microsoft Forms, and Smartsheet.
  • Experience with Six Sigma, Lean Thinking, Quality Management, Continuous Improvement, or Process Engineering.
  • Ability to communicate clearly and effectively with a variety of audiences.
  • Strong reasoning and organizational skills.
  • Strong analytical, operational research, root-cause, and problem-solving skills.
  • Proven ability to motivate teams and manage conflict; ability to provide feedback and develop team members.
  • Ability to read, interpret, and effectively communicate necessary policies and procedures to others.

Responsibilities

  • Oversee assigned ICQA responsibilities and supervise ICQA team members in executing quality routines, functions, and research.
  • Identify root causes of quality defects within the operation.
  • Analyze site operating methods and procedures to identify gaps in inventory control and total quality.
  • Lead improvements in bin and location accuracy, order cancels, and other quality indicators identified through process audits.
  • Determine appropriate methods and problem-solving tools for the ICQA department.
  • Implement new practices and procedures, including leading kaizen and continuous improvement events.
  • Collaborate across operational departments to drive quality goals and meet inventory control metrics.
  • Foster an environment in which diverse backgrounds are respected and valued.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Eligible team members may earn a shift differential of $2.00 to $3.50 per hour, based on eligibility.
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